Secretary I/II

Duties and responsibilities • Provide day-to-day secretarial and administrative support to the GBU team • Manage diaries, correspondence and general document preparation • Handle urgent matters promptly and ensure timely completion of tasks • Draft standard legal and administrative documents, including affidavits, agreements, schedules and letters of demand • Maintain accurate diary entries, Patricia records and related filing systems • Assist with managing litigious matters and related case administration. • Monitor e-commerce platforms and identify potential investigation targets • Prepare monthly reports to clients on anti-counterfeiting activities • Support investigation-related administrative processes • Liaise with clients, agents, SAPS, SARS, CIPC and other relevant stakeholders • Prepare draft correspondence and precedent affidavits for submission where required • Respond professionally to telephone and written enquiries • Maintain training schedules and coordinate invitations, reminders and post-training reports • Assist with invoicing and billing administration • Accuracy and quality of documents prepared and correspondence issued • Effective diary management and timely scheduling of tasks and appointments • Turnaround time on urgent and routine administrative requests • Completeness and accuracy of case records, diary entries and Patricia updates • Timely preparation of standard legal and administrative documents • Compliance with filing, record-keeping and matter tracking requirements • Timely completion of e-commerce monitoring and identification of investigation targets • Accuracy and punctual submission of monthly client reports • Responsiveness in supporting investigation-related administrative processes • Professional and timely communication with clients, agents and law enforcement stakeholders • Quality and timeliness of draft correspondence and affidavits prepared • Effectiveness in handling telephone and written enquiries • Accuracy and upkeep of training schedules and related communications • Timely preparation of training invitations, reminders and post-training reports • Accuracy and timeliness of invoicing and billing support