Seasonal Customer Service Advisors (4-Month Contract) USA
Huntswood · Cape Town, Western Cape
Posted 2 November 2026
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- Join Huntswood, a ResultsCX company, and bring your "A" game!
- Are you a confident communicator who thrives in a fast-paced, client-focused environment? Looking for a night shift opportunity to earn whilst building your skills? If YES, this is for you!
What's in it for you
- Night shift hours -rotational shifts (Between 1pm - 8am)
- Basic R8000.00 plus R2500.00 night shift allowance plus attendance bonus
- PLUS a R5000 Completion Bonus!
- Short-term contract with global exposure
Job Responsibilities
- Deliver exceptional service via webchat, voice, and email
- Resolve issues proactively and own the outcome
- Build rapport and create WOW moments for customers
Job Requirements
- Matric or NQF Level 4 equivalent.
- Clear Credit and Criminal record.
- Computer literate.
- Minimum of six (6) months of call centre experience or six (6) month related experience in financial services environment, customer service or debit card or credit card support.
- Experience or demonstrated capability in a multichannel environment (Phone/Chat/Emails)
- Basic understanding and knowledge of the US market is essential.
Required Skills
- Customer Service experience
- Excellent communication (Written and Verbal)
- Ability to analyse and troubleshoot issues and provide sound resolution.
- Ability to demonstrate writing skills as it relates to capturing case notes
- Adaptive Approach
- Able to navigate through systems