Sculler
Sun International · Cape Town, Western Cape
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- Responsible for ensuring the kitchen areas are clean, maintained and organised at all times according to InterContinental and LBDJ operational excellence standards and procedural compliance.
Key Performance Areas
Cleaning F&B Areas
- Ensure all food and beverage equipment is clean and in good working order;
- Check all chemical levels and inventory for cleaning
- Set up stations and ensure crockery and hollowware are stored correctly
- Record any breakage.
- Complete day-end dishwasher maintenance;
- Clean all soiled equipment items;
- Dispose of all broken items in the proper area;
- Remove trash and waste;
- Clean, sanitize and close workstations.
- Understand and conduct all tasks in line with F&B standard operating procedures
- Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
- Use and store operating equipment in line with specifications and safety regulations
- Resolve or report on any anomalies to the required standards
Customer Engagement
- Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them, and ensuring respect at all times
- Interact with guests and provide professional service standards and relevant solutions
- Educate customers on business unit facilities, products and current promotions
- Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary
Job Requirements
Education
- Grade 12
Experience
- Exposure to kitchen environment and facilities is an advantage
Work conditions and special requirements
- Ability to work shifts that meet operational requirements
- Physically able to move operating equipment
- Have an open attitude to perform similar functions in alternative outlets due to operational requirements
Skills and Knowledge
- Team Co-operation
- Dealing with customers - coping with rudeness, preparation of food
- Judgement through the senses viz aroma, taste, colour, texture
- Using culinary and kitchen equipment
- Following instructions
- Checking – availability of materials; working to specification
- Performing physical tasks – cleaning; tidying; cooking
- Handle materials, dangerous and heavy items