Scrum Master

Kuda · Cape Town, Western Cape

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Role Overview

  • As a Scrum Master at Kuda, you will play a pivotal role in driving delivery velocity, operational excellence, and agile maturity across our engineering organization. Operating within a high-growth scale-up environment, you will be embedded with large cross-functional teams of 15 to 20 engineers, product managers, and designers.
  • Your mission is to champion agile principles, eliminate delivery friction, and foster a high-trust, safe environment where teams consistently produce high-quality financial software. You will serve as the bridge between high-level delivery milestones and day-to-day execution, ensuring squads stay aligned with organizational objectives while navigating the dynamic complexities of the FinTech space.

Key Responsibilities

Agile Facilitation & Team Coaching

  • Facilitate core Scrum ceremonies—including Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives—for larger cross-functional teams.
  • Coach squad members and product owners on agile best practices, backlog prioritization, user story splitting, and effective capacity estimation.
  • Cultivate a team culture grounded in psychological safety, active accountability, continuous improvement, and collaboration.

Operational & Delivery Excellence

  • Proactively identify and resolve delivery blockers, dependencies, and cross-team bottlenecks to maintain high execution velocity.
  • Partner with engineering leads to optimize squad workflows and reduce delivery friction across sprint cycles.
  • Utilize delivery metrics such as velocity, burn-down trends, lead time, cycle time, and DORA metrics to drive data-informed continuous improvement.

Stakeholder Alignment & Scale-Up Execution

  • Work closely with Product Managers and Engineering Leadership to ensure sprint goals directly map to high-level product roadmaps.
  • Maintain transparent, real-time visibility into sprint progress, risks, and dependencies for key business stakeholders.
  • Guide teams through the rapid pace and shifting priorities characteristic of a fast-growing FinTech scale-up.

Compliance & Quality Governance

  • Support squads in maintaining technical excellence and security-first engineering practices without sacrificing delivery momentum.
  • Ensure agile processes account for necessary regulatory, compliance, and quality standard checks typical of high-throughput financial systems.

Requirements

  • Proven Agile Expertise: 5+ years of hands-on experience as a Scrum Master or Agile Coach in dynamic technology environments.
  • Scale-Up & FinTech Background: Demonstrable track record of delivering value within high-growth scale-up companies, preferably in the FinTech sector.
  • Large Tribe Leadership: Deep experience facilitating and guiding multi-disciplinary squads Engineers, QA, Designers, Product Managers.

Hard Skills

  • Deep expertise in Scrum, Kanban, and modern scaling frameworks.
  • Advanced proficiency with Jira, Confluence, and delivery tracking tools.
  • Strong grasp of software delivery metrics e.g., flow metrics, DORA metrics to measure squad health and output.
  • Practical understanding of modern software delivery practices e.g., CI/CD, GitOps, automated testing.

Soft Skills

  • Empathetic Leadership: A dedication to empowering teams, removing obstacles, and nurturing an inclusive environment.
  • Clear Communication: Ability to articulate project status, risks, and process optimizations clearly to technical and non-technical stakeholders alike.
  • Conflict Resolution & Adaptability: Skillful at navigating team dynamics, resolving friction, and pivoting gracefully in a fast-paced environment.

Benefits

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

  • A great and upbeat work environment populated by a multinational team
  • Pension
  • Career development & growth
  • Competitive annual leave plus bank holidays
  • Competitive paid time off Parental, Moving day, Birthday, Study leave etc
  • Group life insurance
  • Medical insurance
  • Well-fare package Wedding, Compassionate and etc
  • Perkbox
  • Goalr - employee wellness app
  • Award winning L&D training
  • We are advocates of work-life balance, working in a hybrid in office schedule
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Scrum Master at Kuda — Cape Town, Western Cape · JobAlertsZA