SAP Ariba Consultants
Salt South Africa · Gauteng
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- A global client is looking for an experienced SAP Ariba Support Consultant to provide first- and second-line support across their SAP Ariba environment. This is a hands-on support role covering user queries, system troubleshooting, training, configuration assistance, and change management – across multiple regions and time zones.
- Due to the high volume of applications expected, candidates who have not received feedback within two weeks of applying should consider their application unsuccessful.
Key Responsibilities
- Act as first point of contact for SAP Ariba user queries and issues, providing L1/L2 troubleshooting and resolution
- Escalate complex issues to SAP or technical support where required and follow through to closure
- Onboard and train new users, conduct refresher sessions, and develop user guides and quick reference materials
- Provide L2 support for supplier-related queries
- Assist with SAP Ariba configuration and UAT, supporting testing of new functionality and system changes
- Validate solutions with business stakeholders before go-live
- Identify process gaps and recommend improvements to user experience and system efficiency
- Support SAP Ariba upgrades, rollouts, and enhancements, communicating changes effectively to users and stakeholders
- Liaise with business users, technical teams, and SAP/vendor support, tracking and following up on outstanding tickets
Technical Requirements
- Strong knowledge of SAP Ariba SLP Supplier Lifecycle and Performance, Sourcing, and Contracts
- Good understanding of Procure-to-Pay P2P, Source-to-Pay S2P, sourcing events, contract lifecycle, and supplier management
- SAP Ariba certification in at least one of: SLP, Sourcing, or Contracts – non-negotiable
- SAP ECC experience advantageous
- Understanding of SAP Ariba integration with SAP ECC/S/4HANA advantageous
- Strong troubleshooting, analytical, and master data management skills
- Proficient in Microsoft Office Excel, Word, PowerPoint, Outlook
Qualifications and Experience
- Bachelor's degree in BCom Information Systems, BCom Informatics, BSc Computer Science, or equivalent
- 2+ years implementing and/or supporting SAP Ariba
- Hands-on experience across SLP, Sourcing, and/or Contracts
- Proven track record supporting end users and resolving SAP Ariba issues