Sales Support Consultant

REQUIREMENTS

• Grade 12 supported by a sales support or administrative qualification/ certification. • 3 years in a similar role ideally in a business-to-business technical sales environment . • Good commercial acumen, administrative and organisational skills. • Excellent written and spoken skills in English. • Advanced skills in MS Office suite with average typing speed with high accuracy. • Proven skills in data research and analytics. • Competence in Adobe software and familiarity with privacy legislation (POPI) would be advantageous. • Understanding of CRM and ERP systems and the process of B2B sales. • Self-motivated and focused on results applying logic/commercial decision making. Â DUTIES

• Responsible for administration and management of the customer quotation process • Ensure high quality service through accurate and on-time delivery of customer quotes to ultimately achieve increased revenue through sales. • Responsible for administrative onboarding and data management of customers. • Provide admin support to business development teams & internal sales support in the absence of internal sales staff. • Coordinate special projects. • Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency and the overall profitability of the business. • Check RFQâ??s clarifying any queries with customer before actioning with Technical and Procurement Departments. • Collaborate and coordinate the quoting process with all internal stakeholders. • Quality check quotes for completeness, accuracy, and professionalism. • Follow-up outstanding quotes with responsible sales team members to conclusion. • Complete/distribute relevant customer & supplier onboarding documentation and NDAâ??s. • Complete the National Quote Sheet. • Assist with forecasting and stock management as directed. • Primary point of contact for sales, customer enquiries & requests if internal staff absent. • Resolve sales-related issues and provide real-time customer support. • Handle all inbound leads and website enquiries and qualify sales leads. • Coordinate internal stakeholders to achieve project outcomes for due dates. • Manage potential project bottlenecks & identify cost savings in work processes. • Responsive for business contacts participating in initiatives and projects  Salary: R negotiable dependent on experience  Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below. Â

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