Sales Representative
Tiger Consumer Brands · Louis Trichardt
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Sell and promote Albany products to meet sales targets and increase market penetration
Key Performance Area
Performance Outputs
Sales Execution
Account development
Understand sales routes and management thereof
Schedule regular route rides (minimum twice annually on each route)
Complete Call Cycles
Key Performance Area
Update Profile Cards on a daily basis
Planning for, and execution of promotion activations, including into distributor networks and clients
Manage returns and donations
Conduct pricing surveys
Liaise with Telesales
Manage discounts and conduct discount reviews
Understand and conduct bread stand placements
Understand and execute customer classification (look of success)
Fill in as a relief representative where required
Meet weekly and monthly sales targets
Build excellent relations with the trade and crews
Conduct weekly driver interviews to review route performance
Merchandising
Ensure displayed stock does not include damaged or out of date stock.
Ensure display areas kept clean at all times.
TBFS management
Manage relationship with TBFS in order to ensure effective use of order book, additional shelf space achieved, shelves properly stocked and clean, stock levels checked.
Point of sales material erected where possible. Credit Returns
Credit returns minimized as per Bakery policy.
Ensure TBFS manage stock rotation and rate of sale (ROS)
Negotiated pricing platforms
Negotiate pricing strategies and deals within mandate
Customer relations
Open new accounts (PED)
Ensure outstanding monies collected
Ensure special deliveries made and customer queries handled.
Quality
Understand the requirements of product quality
Learn how to deal with customer complaints
Report consumer complaints to Field Sales Manager
Manage market incidents
Understand and manage the withdrawal/recall process
Understand the logistics process
Trade Marketing
Build customer plans
Understand applicable Channel Strategies
Understand the Customer Management process
Understand Pricing Strategies
Minimum requirements
ND/Degree in Sales or Marketing
2-3 years' experience in FMCG
Analytical and problem-solving skills Ability to work under pressure Assertive
Customer service orientation
In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.