Sales Representative

• Sell and promote Albany products to meet sales targets and increase market penetration

WHAT YOU WILL DO

Performance Outputs

• Sales Execution

• Account development​

• Understand sales routes and management thereof​

• Schedule regular route rides (minimum twice annually on each route)​

• Complete Call Cycles​

Key Performance Area

• Update Profile Cards on a daily basis​

• Planning for, and execution of promotion activations, including into distributor networks and clients​

• Manage returns and donations​

• Conduct pricing surveys​

• Liaise with Telesales​

• Manage discounts and conduct discount reviews​

• Understand and conduct bread stand placements​

• Understand and execute customer classification (look of success)​

• Fill in as a relief representative where required​

• Meet weekly and monthly sales targets​

• Build excellent relations with the trade and crews​

• Conduct weekly driver interviews to review route performance​

Merchandising

• Ensure displayed stock does not include damaged or out of date stock. ​

• Ensure display areas kept clean at all times.​

• TBFS management

• Manage relationship with TBFS in order to ensure effective use of order book, additional shelf space achieved, shelves properly stocked and clean, stock levels checked. ​

• Point of sales material erected where possible. Credit Returns​

• Credit returns minimized as per Bakery policy. ​

• Ensure TBFS manage stock rotation and rate of sale (ROS)​

Negotiated pricing platforms

• Negotiate pricing strategies and deals within mandate

Customer relations​

• Open new accounts (PED)​

• Ensure outstanding monies collected​

• Ensure special deliveries made and customer queries handled. ​

Quality

• Understand the requirements of product quality​

• Learn how to deal with customer complaints​

• Report consumer complaints to Field Sales Manager​

• Manage market incidents​

• Understand and manage the withdrawal/recall process​

• Understand the logistics process​

Trade Marketing​

• Build customer plans​

• Understand applicable Channel Strategies​

• Understand the Customer Management process​

• Understand Pricing Strategies​

• WHAT YOU WILL BRING TO THE TABLE:

Minimum requirements

• ND/Degree in Sales or Marketing

• 2-3 years' experience in FMCG

• Analytical and problem-solving skills Ability to work under pressure Assertive

• Customer service orientation