Sales Representative

Reference: BOK006015-GA-1

Sales Representative Duties & Responsibilities

Qualification

• Matric / Senior Certificate

• Bachelor’s degree preferred

• CRICE Accreditation

Requirements

• At least 5 years medical industry sales experience with a proven track record first line technical experience

• Valid drivers license

• Experience in selling Consumables & Capex products

• Good understanding of hospital CSSD & Theatre environment

• Position will require some overnight travel

• Valid Code B Drivers licence

• Good technical proficiency for first line servicing and repairs

• Computer literacy: (MS Windows, MS Office as a minimum and experience in a CRM package)

• Good communication skills, people orientated, good time management, organised, methodical and able to work under pressure, accurate, self-motivated.

• Has undergone selling skills training.

• Key competencies

• Critical thinking and problem-solving skills

• Planning and organization

• Decision making

• Be Proactive

• Effective communication and teamwork skills

• The ability to plan ahead and deal with unexpected changes

• Effective conflict management

Duties

• Analyses sales territory from a geographic and business potential viewpoint

• Identifies Key Personnel in all targeted accounts

• Identifies product usage and competitor activities in all targeted accounts

• Pre-plans each sales call taking into account past history, competitor activity and marketing objectives

• Plans and achieves objectives for quarterly sales campaigns

• Focuses on the selling of company's consumable & capital CSSD products to new accounts & seeks opportunities to increase sales with existing customers

• Conducts regular sales calls to develop customer relationships and to follow up on leads

• Gets actively involved in capital equipment demos

• Follows up on all quotes in the Sales territory & reports on competitor models, pricing etc. in the case of lost quotes

• Assists with new installations & gives in-service training

• Completes Specific Objectives quarterly

• GoldMine is used as the primary tool for all customer information and for the tracking of dales opportunities

• Completes customer satisfaction surveys for all equipment installed in hospitals

• Completes customer complaint forms for any complaints or product issues in market and investigates the issues in order to resolve optimally

• Regularly reports on all customer activities, changes in competitive conditions and significant problems

• Upon training, demonstrates mastery of the hospital’s decontamination process

• Liaises with Customer Service Department to keep updated on all issues

• Promotes company products and interacts with customers at congresses, forums and workshops

• Performs Ad Hoc marketing projects

• Attends and participates in sales and other company meetings when required

• Service & Repair

• Technical Assessment & Reporting

• Installation & Commissioning

• Annual Maintenance

• Warranty Management

• Technical Proficiency

• Assist in maintain the Health & Safety principles of the organization.

• Work within the Company's Quality Management System. Ensure that the appropriate QMS documentation is always used, and that document version controlled and maintained.

• Documentation of NCA’s and AR’s where relevant

• Best Practices – Improve processes and policies in support of organisational goals.

• Formulate and implement departmental policies and procedures to maximise output.

• Monitor adherence to procedures.

• Administrative excellence.

Package & Remuneration

R 35 000 - R 50 000 - Monthly