Sales Representative  needed

Must reside in Cape Town Job Purpose: The Internal Sales Representative will be responsible for driving sales growth by effectively engaging with customers, understanding their security equipment needs, and providing tailored solutions. This role involves maintaining strong relationships with installers and reaction companies, managing inquiries, processing orders, and collaborating with the sales team to achieve sales targets. The ideal candidate will possess excellent communication skills and a proactive approach to customer service. Additionally, the candidate must be professional, friendly, and presentable. Key Responsibilities: Process orders from an accredited client base via phone, email, or chat.Assist walk-in clients at the sales counter with inquiries, quotes, and orders.Assist with invoicing and card payments.Answer incoming sales calls and ensure all calls are handled promptly.Make sales/cold calls to the existing database.Keep a log of outgoing calls.Capture data, information, and feedback from incoming/outgoing calls in the new CRM.Liaise with customers and stores regarding the delivery status of sales orders and shipments.Attend to any customer or accounts department inquiries.Communicate feedback to customers.Report operational issues and escalations to the Internal Sales Supervisor.Stay up to date with products, pricing, and promotions. Qualifications: High school diploma or equivalent.Proven experience in sales or customer service.Strong understanding of the security industry.Strong organizational skills and attention to detail.Excellent communication and teamwork skills. Please note that we will only consider CVs submitted via email. Interested candidates should send their CVs to Juanita.knoetze@spectrumsp.co.za with the subject line "Internal Sales Representative Application.