Sales Representative

Introduction

iFloors is looking for an additional Sales Representative to complement our team in Johannesburg (Westrand – Hillfox).

As a result of our growth we have created an addition sales position for our store based in the Westrand.

The position requires a person that is looking for stability and a career. We offer on the job training and although it is a unique product, I believe that retail is retail.

As a well-established flooring retailer we require a self-motivated dynamic Sales Representative to fill an additional sales position within the store.

Additional Information

Working Hours:  Mon – Fri 8:00 - 17:00, Sat & Public Holidays 08:00 – 13:00

About iFloors SA

Set up in 2011 iFloors has become one of the most established and reputable flooring dealers in South Africa. Over the past decade we have been successfully building relationships and securing ties with laminate, solid engineered wood and vinyl wholesalers all over the country enabling us to offer our products and services at the most competitive pricing.

iFloors has our own installation teams which afford us the opportunity to extend our great service in store to ensure end-to-end service.

iFloors specializes in selling all types of floor covering such as Laminate wood, vinyl and carpet. We also sell window blinds. It is a retail operation but staff are required to visit clients. They will not be required to use their own transport as we provide vehicles to do the assessments.

We are in a very competitive market. Our business is driven through aggressive marketing, advertising, word of mouth and repeat business. Clients will make contact with us by either coming into our shop or contacting us via phone or e-mail. Once we have established what the client needs we will more often than not make an appointment with the client to do a site assessment. (All the training is provided) once the assessment is done, we will do the quotation for the client. This is where the “sales” side of the business comes through. Very few customers will get one quotation from one dealer. It is therefore important that we make sure that everything we do will be better than our competitors. We are never late for appointments. Our staff are well groomed, communicates clearly and effectively and are well trained. We follow up with our clients and ensure that all queries are answered. We run our business on a level of honesty and integrity.

Once a client has confirmed that they will use IFloors as there flooring provider we will order the stock and schedule the installation. It is therefore important that our people are focussed and can plan and organize effectively.

I encourage you to go on to our web site ( www.ifloors.africa ) or Facebook page ( www.facebook.com/ifloors. africa/) to understand our business a bit better.

Main Duties / Key responsibilities

• Correctly process all customer quotations, Sales Orders, Invoices and credit notes

• Stay up to date with Stock levels at suppliers and offer alternative options if stocks are low

• Up sell and cross sell flooring accessories and consumables

• Communicate effectively with colleagues

• Follow up on outstanding quotations

• Provide prompt and timeous response to customers regarding quotations, orders and deliveries.

• Responsible for individual sales targets

• Handling and resolving customer queries regarding a product or service

• Ensure installations and deliveries is correctly organized as per customer requirements and that it is correctly charged where applicable

• Ensure that system is always correct as per customer database

• Ownership and resolution of sales related issues

• Act as the single point of contact for customers

• Remain up-to-date with product knowledge and trends in Flooring industry and general business.

• Sales Representatives administration

Desired Experience & Qualification

MINIMUM QUALIFICATIONS REQUIRED

• Grade 12 and experience in retail environment, Hardware and Flooring sales will be an advantage.

• Basic Computer skills

• Working knowledge on basic Excel. Word and Outlook

• A Valid driver’s license

• Proficiency in English and Afrikaans

• Be familiar and have the ability to use tools including power tools such as a drill.

• Physical abilities must include being able to carry stock. Assisting with receiving stock and loading customers’ orders.

• Knowledge in floor covering market would be advantageous

Package & Remuneration

A competitive industry related salary based on experience. Incentives based on performance.