Sales Representative

Introduction

FMCG

Description

• Attain personal budget (Sales and GP maintained/increased)

• Develop, maintain and improve business relationships with customers of the company

• Ensure customer satisfactory levels are achieved

• Calling on existing clients in their allocated area

• Identify and call on new clients in their allocated area

• Follow up on sales leads and identify new opportunities

• Follow up on outstanding orders

• Provide forecasts on sales by customer by product

• Establish new accounts by organizing and planning daily work schedule to build on existing or potential customers

• Update call cycle regularly so as to ensure all customers in area are called on monthly

• Monthly area account feedback to be given to the line manager

• The sales rep to have a comprehensive knowledge of HOLB’s offerings and is responsible for the success of those offerings within the allocated area

• The incumbent is expected to have in-depth sales, business and professional skills to work with any level of customer management

• Work with a perspective beyond the assigned territory, this professional provides input to sales objectives and strategies for the business

• From time to time the individual will be required to work after hours and weekends as required by the business

• It is required that the representative adheres to office hours and optimises time at customers from 7:30am to 4pm to complete required functions

• Stock management (sales and returns)

• Customer training

• Product knowledge

• Organize customer evenings and shows

• All administration is to be up to date (Reports to H/O to be completed timeously)

• Investigate problems, prepare reports, develop solutions and make recommendations to management in order to resolve customer complaint

• All sales staff are to comply with the dress code policy

• Attend sales meeting

• Assist the debtors’ department with the collection of payments and account queries applicable to your area

• Ensure all goods that are returned for credit are accompanied by the necessary documentation and are returned to the warehouse.

• Assist with urgent deliveries when requested by management

• Take samples to show the customer (if required) placing samples onto the sample account and crediting this account once the samples are returned.

• Render a high quality, professional service first time.

Profile

• Matric /Grade 12 qualification

• At least 4 years’ experience in sales

• Key Metrics include Target Achievement and Margin determination

• Proven customer Relationships

• Valid Code 8 Drivers License with no endorsements

• Own licensed roadworthy vehicle

If you have not heard from us within 2 weeks, we regret that you have been unsuccessful.

We offer

Mobile Phone Allowance, Fuel Allowance, Commission, Basic