Sales Representative: Emerging Markets

Clover S.A. Proprietary Limited · KwaZulu-Natal

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Job Advert Summary

  • We are looking for a dynamic and customer-focused Sales Representative: Emerging Markets to grow sales of Clover and Principal products within smaller retail outlets. The successful candidate will be responsible for increasing sales volumes, building and maintaining strong customer relationships, identifying new business opportunities, ensuring stock availability, implementing promotional activities, monitoring pricing and sales performance, and optimising product ranges in stores. Applicants should have a Grade 12 qualification NQF4, a National Diploma, strong communication and negotiation skills, and a valid Code 10 driver's licence. This role is ideal for a proactive, results-driven individual who enjoys working with customers and achieving sales targets in a fast-paced environment.

Requirements

  • Grade 12 / Matric NQF4
  • National Diploma or relevant tertiary qualification
  • Valid Code 10 driver's licence
  • Ability to drive effectively and travel within the designated area
  • Strong selling, negotiation and relationship-building skills
  • Good communication and interpersonal skills
  • Computer literacy MS Office
  • Ability to analyse sales data and identify business opportunities
  • Customer-focused with a results-driven approach
  • Ability to work independently and manage time effectively
  • Knowledge of FMCG sales and merchandising principles will be advantageous

Key Competencies

  • Customer orientation
  • Planning and organising
  • Persuasiveness and influencing skills
  • Problem-solving
  • Numerical and analytical ability
  • Teamwork and collaboration
  • Resilience and drive for results
  • Building and maintaining relationships

Competencies

  • Strong sales and negotiation skills
  • Customer service orientation
  • Relationship building and networking ability
  • Effective verbal and written communication
  • Planning and organising skills
  • Results-driven and target-focused mindset
  • Business and commercial awareness
  • Problem-solving and decision-making ability
  • Analytical and numerical skills
  • Influencing and persuading skills
  • Initiative and proactive approach
  • Time management skills
  • Attention to detail
  • Ability to work independently
  • Teamwork and collaboration
  • Adaptability and resilience
  • Conflict handling and customer complaint resolution
  • Ability to identify and develop new business opportunities
  • Merchandising and retail execution skills
  • Computer literacy and report-writing ability

Behavioural Competencies

  • Integrity
  • Accountability
  • Customer focus
  • Ownership and responsibility
  • Continuous improvement mindset
  • Professionalism
  • Positive attitude
  • Commitment to achieving business objectives

Duties and Responsibilities

  • Achieve and exceed sales volume, revenue, and profitability targets within the assigned territory.
  • Build, maintain, and strengthen relationships with existing customers.
  • Identify and secure new business opportunities to increase market penetration.
  • Conduct regular customer visits to drive sales growth and improve service levels.
  • Ensure optimal product availability, visibility, and merchandising standards in stores.
  • Monitor stock levels and coordinate actions to prevent out-of-stock situations.
  • Implement promotional activities and marketing campaigns within the trading area.
  • Negotiate product listings, shelf space, and promotional opportunities with customers.
  • Analyse sales trends and customer performance to identify growth opportunities.
  • Monitor competitor activities, pricing, and market developments and provide feedback.
  • Ensure compliance with company policies, procedures, and sales standards.
  • Manage product range optimisation to maximise sales and profitability.
  • Resolve customer queries, complaints, and service issues promptly and professionally.
  • Maintain accurate records of customer interactions, sales activities, and market information.
  • Prepare and submit sales reports, route plans, and other required documentation.
  • Ensure effective territory and route management to maximise coverage and productivity.
  • Support the introduction of new products and market initiatives.
  • Collaborate with internal teams to ensure excellent customer service and execution.
  • Build strong partnerships with customers to improve long-term business performance.
  • Continuously seek opportunities to improve sales execution and customer satisfaction.

Key Accountabilities

  • Sales growth and market share expansion.
  • Customer relationship management.
  • New business development.
  • Merchandising excellence.
  • Territory management.
  • Promotional execution.
  • Stock management and availability.
  • Reporting and administrative compliance.

Deadline:26th October,2026

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