Sales Representative - Cranes & Customer Support
Staff4Africa (Pty) Ltd Express Emp Prof Vaal Triangle · Bedfordview · Market Related
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An exciting role exists for a Sales Rep - Cranes exists for a client based in Gauteng.
Role Purpose
Grow the company's market share by securing relationships with clients and increase company revenue.
Duties & Responsibilities
Client Relationship Development & Management
- Source new business opportunities
- Manage existing client base
- Coordinate price and/or discount negotiations as deemed appropriate
- Ensure that client dissatisfactions and complaints are formally addressed and resolved
- Ensure customer’s account is within payment terms
- Engage with customer if account is overdue on payment
- In conjunction with the finance department facilitate the successful conclusion all outstanding payment issues
- Timeous coordination of all billing
- Branch administration support with all month end requirements.
- Site Surveys: Evaluate the customer’s on-site requirements in terms of crane capacity, additional transport, rigging and equipment.
- Quotations: Formalising the sales offer by providing the customer with a documented quotation specifying pricing in the prescribed format.
- Documentation: Ensure that clients submit all relevant documentation required to formalize the trade relationship i.e. credit applications, vendor applications etc.
Administration
- Liaise with Operations in terms of client requirements and secure booking/s with the submission of prescribed documentation.
- Ensure all Hire Agreements are signed and the office order is received.
- Ensure that the money is banked before the hire occurs, for all cash clients.
- Resolve queries relating to invoices, log sheets and clients general queries.
- Daily sales report update and balancing with cranes utilization report at month end.
Ad hoc
- Extensive travel and flexibility to work outside of standard office hours
- Standby on weekends
- Support other role functions
Desired Experience & Qualification
- Grade 12 or equivalent
- Qualification in Sales advantageous
- A minimum of 5-8 years in the same / a similar environment
- Must have a working knowledge of the mobile crane hire industry and proven track record.