Sales Representative (6) - Thabantsho, Umtata, Polokwane, Cape Town, JHB & Burgersfort

Main job Purpose

To drive profitable sales growth and increase market share by developing, retaining, and servicing customer accounts through proactive customer engagement, cross- and upselling opportunities, new business development, and exceptional customer service across the glazing, hardware, and aluminium fabrication markets.

Duties & Responsibilities

• Drive sales growth and increase market share by identifying, developing, and converting new business opportunities within the glazing, hardware, and aluminium fabrication markets.

• Build, maintain, and strengthen relationships with existing and prospective customers through regular customer engagement, exceptional service delivery, and effective complaint resolution.

• Grow and retain customer accounts through cross-selling, upselling, increased purchasing frequency, and customer loyalty initiatives.

• Develop and manage relationships with independent hardware stores, hardware chains, and key customers to support regional and national sales objectives.

• Execute sales strategies to maximise product volume, market penetration, customer retention, and profitability within the assigned territory.

• Ensure the successful implementation, management, and communication of customer deals and promotional activities to meet customer expectations and business objectives.

• Adhere to approved pricing structures and commercial guidelines, ensuring pricing accuracy, compliance, and appropriate escalation of special pricing requests.

• Gather, analyse, and communicate market intelligence, including competitor activities, pricing trends, customer movements, new market opportunities, and product demand trends.

• Increase market visibility and brand presence by promoting company products, supporting marketing initiatives, and participating in industry and customer events.

• Identify potential national account opportunities and collaborate with management to expand business relationships and revenue streams.

• Maintain accurate customer records, quotations, sales pipelines, deal files, call reports, territory reviews, and CRM (Skynamo) updates to support effective sales planning and reporting.

• Plan and conduct customer visits to identify opportunities, strengthen relationships, and achieve sales and service performance targets.

• Ensure proper recordkeeping, administration, and audit readiness of customer and deal documentation to support operational continuity and customer satisfaction.

Desired Experience & Qualification

Critical job requirements

Qualification (s)

• Grade 12.

• Diploma/Degree in Sales and Marketing or a related field.

• Valid driver's licence and willingness to travel daily within the assigned territory.

Attributes

• Results-driven and self-motivated with strong new business development skills.

• Resilient and customer-focused, with excellent relationship-building abilities.

• Commercially aware with sound sales and negotiation skills.

• Organised and disciplined in planning, reporting, and follow-up.

• Energetic, professional, and ethical, with a strong commitment to customer service and company standards .

Skills

• Natural ability to engage professionally and socially on all levels.

• Excellent interpersonal skills.

• Planning and Organising.

• Computer Literacy.

• A naturally ability to network.

Experience

• 3- 5 years sales and marketing experience in building glass.

• Experience in the glass, aluminium, hardware, or building materials industries, including selling into informal markets and developing new customer accounts.

• Fluent in English and the local language(s) spoken in the designated area.

• Fluency in Afrikaans will be advantageous.

• SAP knowledge and strong selling, negotiation, and customer relationship management skills .

Package & Remuneration

What We Offer

• Basic Salary+ Commission.

• Company car with petrol card.

• Cellphone Allowance.

• Provident fund.

• Medical aid.

• 13th Cheque.