Sales Order Fulfilment Specialist - TEMP [REF 24665]

Responsible for the day-to-day logistics functions and ensuring cost effectiveness and timely planning, monitoring and management of customer returns.

Role Duties and Responsibilities

Logistics Operations

• Planning, manage & coordinate the logistics returns process;
• Communicate and co-ordinate with stakeholders on open customer returns;
• Coordinate customer delivery bookings;
• Deliver against departmental KPIs;
• Manage customer complaints related to customer deliveries;

Logistics Returns

• Verify and assist with inspecting customer returns before being booked back into stock;
• Work with the clients on a day-to-day basis to ensure that their logistics queries or complaints are met and closed out;

Process Improvement & Optimisation

• Participate in efforts to improve capabilities, process improvement and technology projects;
• Develop and implementation of business practices that ensure optimal performance;
• Be involved in ad-hoc analystical projects;
• Undertake detailed and thorough logistics analysis and identify opportunities to aid efficiency and cost optimisation through evaluation of data;

Minimum Requirements

• National Diploma in Logistics/Supply Chain.
• 1 - 2 years' experience in similar role (Advantageous)
• Good communication skills
• Problem solving & attention to details
• SAP ERP Experience (Advantageous);
• Strong organisational and administration skills;
• Ability to work under pressure;
• Ability to exercise teamwork, time management and influence.
• Strong hands-on mentality throughout all activities and follow-through principles.

Desired Skills

• Logistics

About The Employer

Join a well established company in the manufacturing industry based in Centurion.