Sales Order Administrator & Receptionist position in Modderfontein - EDENVALE

Introduction

Sales Order Administrator & Receptionist position in Modderfontein - Edenvale

Duties & Responsibilities

Responsibilities

• Processing and administration of all sales orders and invoices.

• Managing reception which includes liaising telephonically and face to face with staff and walk-in customers.

• Fielding telephonic customer enquiries and complaints.

• Processing of sample requests, maintenance of sample register and monthly sample report.

• Assistance with general office administration.

• Answer incoming telephone calls; determine purpose of calls, and forward calls to appropriate personnel or department

• Take and deliver messages when appropriate personnel are unavailable.

• Answers questions about the organization and provides callers with address, directions, and other information

• Perform other clerical duties such as filing, photocopying, and collating

• Carry out instructions given by the management team and superior

• Deliver excellent customer service at all times;

Desired Experience & Qualification

Requirements

• Matric essential.

• Presentable.

• Positive, friendly attitude with “mature, professional demeanour”.

• Bilingual.

• Excellent verbal and written skills essential.

• Excellent telephone manner and interpersonal skills.

• Basic computer literacy is essential.

• Previous SAP experience beneficial

• Switchboard experience beneficial i.e. ability to effectively work a switchboard.

• Ability to work independently and as a team player. Ability to deal effectively with ALL staff and customers

• Ability to multi-task and work under pressure.

• High degree of attention to detail. Orders need to be processed without error.

• Reside within close proximity (i.e. Kempton Park, Edenvale, Germiston).

• Must have own, reliable transport.

• Non-smoker.

• “Mature” outlook with strong support structure if candidate has children.

• Work with energy and a sense of energy.

• Ability to handle occasional conflict.

Package & Remuneration

Package:                                  Basic R15 550 basic + pension