Sales Order Administrator

Introduction

The Hendok Group has an exciting opportunity for a detail-oriented Sales Order Administrator to join our dynamic team. This position is based at our Airport Industria, Cape Town.

The successful candidate will play a key role in ensuring the accuracy and efficiency of all sales orders. You will work closely with external sales representatives and internal teams to capture orders, verify pricing and product codes, and maintain up-to-date customer records.

If you are meticulous, organised, and passionate about supporting a fast-paced manufacturing environment, we want to hear from you.

Duties & Responsibilities

Key Responsibilities

• Capture and process inbound orders from external sales representatives accurately and timeously

• Verify pricing, product codes, and stock availability across Hendok’s extensive product range

• Prepare quotations and communicate them internally and externally as needed

• Maintain and update customer records in the CRM system

• Build strong working relationships with internal teams for efficient order turnaround

• Monitor and flag inconsistencies or discrepancies in orders

• Assist with reporting on order status, trends, and issues

• Provide general administrative support to the sales team

• Stock management, including checks and recording of stock.

Desired Experience & Qualification

Required Experience & Qualifications

• Minimum 5 years’ experience in a sales support, order processing, or customer service role

• Previous experience in a technical or manufacturing environment (steel industry an advantage)

• Exceptional attention to detail and organisational skills

• Strong communication and interpersonal skills

• Ability to manage multiple tasks in a fast-paced environment

• Matric / Grade 12 / NCV Level 4 with Maths or Accounting

• National Diploma in Sales, Marketing, Business Administration, or related field preferred

• Intermediate proficiency in MS Excel and Word

• Experience with sales-related software (e.g., SAGE ) is an advantage

Package & Remuneration

A competitive market-related package is offered, including

• Basic salary

• Pension contributions

• Discretionary year-end bonus

Interested?

Shortlisted candidates will be contacted by a consultant. If you have not been contacted within two weeks , please consider your application unsuccessful. Your CV will remain on file for future opportunities.

The advert outlines minimum requirements. Management reserves the right to apply additional criteria during the shortlisting process. In line with Hendok’s Employment Equity Plan and the Employment Equity Act, preference may be given to candidates from designated groups. Hendok reserves the right to defer or close this vacancy at any time.

HENDOK is POPIA compliant.