Sales Manager - Cape Town (74276)
Ntice Sourcing Solutions · Cape Town, Western Cape
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- A leading South African healthcare consultancy and medical aid brokerage is seeking to appoint a Sales Manager for a permanent vacancy, based in Cape Town, W. Cape.
ABOUT THE EMPLOYER
- Optivest Health Services is a leading national consultancy, specialising in providing objective, independent and focused health cover solutions to individual members and medium to small employer groups.
- Our goal is simple, to help South Africans find the right health cover while saving them money.
- At Optivest, we believe in providing honest, objective and personalised advice. We take the time to understand what each client needs and then recommend suitable solutions.
ABOUT THE POSITION
- We have an exciting opportunity for a Sales Manager to lead the planning, execution, and achievement of direct retail sales targets.
- This role involves the hands-on, daily management of a team of sales consultants. The ideal candidate will demonstrate strong capabilities in performance management, coaching, and developing consultants to consistently meet and exceed their objectives.
KEY FUNCTIONS
- Set individual sales targets with the sales team.
- Co-ordinate sales action plans for individual salespeople.
- Oversee the activities and performance of the sales team.
- Ensure the sales team have the necessary resources to perform effectively.
- Monitor and drive the achievement of sales targets and objectives.
- Liaise with other departments to support the achievement of sales objectives.
- Evaluate the performance of sales staff.
- Provide feedback, support and coaching to the sales team.
- Plan, coordinate and oversee product and sales training.
- Coordinate and monitor online sales activities.
- Investigate lost sales and customer accounts to identify areas for improvement.
- Compile and submit timely sales reports.
- Analyse sales data to identify trends, opportunities and areas for improvement.
- Manage Lead pipeline and compliance with associated SLA'a.
- Monitor and ensure proper usage of processes and systems.
WHAT WE ARE LOOKING FOR
- Exceptional written and verbal communication skills.
- Strong leadership and people management capabilities.
- Excellent organisational, planning and time management skills.
- Results-oriented and highly target-driven.
- Strong analytical, problem-solving and decision-making abilities.
- Innovative thinking with a commitment to continuous improvement.
- The ability to remain calm, composed and effective under pressure.
- Sound judgement and critical thinking skills.
- Strong client service orientation.
- Proven ability to lead, motivate and develop a high-performing sales team.
- Strong data interpretation and information management skills.
- The ability to monitor performance, identify opportunities and implement corrective actions.
- Flexibility and adaptability in a dynamic, fast-paced environment.
EXPERIENCE AND QUALIFICATIONS
- A minimum of 3 years' sales management or supervisory experience, preferably within a call centre environment.
- Experience in medical scheme advice and/or services.
- Experience in the financial services and/or health insurance industry would be advantageous.
- Knowledge of and experience in applying FAIS and FICA legislative and regulatory requirements would be advantageous.
- RE5 Certificate.
- RE1 Certificate would be advantageous.
- NQF Level 5 qualification or higher relevant qualification.
REMUNERATION
- Basic salary plus monthly incentives
- Annual Performance Bonus
- Pension Fund