Sales Expeditor

Introduction

A vacancy exists in the Bravo Group Manufacturing Sleep Division at our Cape Town Site for the following position: Sales Expeditor

The Sales Expediter will be responsible for coordinating and expediting customer orders from the point of sale through production and distribution to ensure that orders are manufactured, prioritized, completed and delivered within the agreed customer requirements.

The position acts as the communication link between Sales, Production, Distribution and the customer, ensuring that urgent and delayed orders receive the necessary attention and that all relevant stakeholders are kept informed of progress .

Duties & Responsibilities

• Order Expediting

• Communication Between Departments

• Customer and Sales Support

• Production & Distribution follow-ups

• Review all outstanding and expedited orders at the start of each day.

• Identify orders at risk of missing their required delivery dates.

• Confirm production status with the relevant departments.

• Prioritise and communicate urgent orders.

• Follow up on material or production constraints.

• Monitor completed orders awaiting distribution.

• Follow up on deliveries and outstanding dispatches.

• Provide Sales and Management with status updates.

• Update the expediting report/system throughout the day.

• Escalate critical delays immediately.

• Ensure that all customer commitments are supported by realistic production and delivery information.

• Escalate critical delays promptly.

• Obtain appropriate approval for priority or expedited production.

• Ensure that information provided to Sales and customers is accurate.

• Maintain confidentiality regarding customer and company information.

• Take ownership of outstanding issues until they are resolved or formally handed over

Desired Experience & Qualification

• Grade 12

• Supply Chain qualification advantageous

• Computer literate / MS Office Proficient

• Syspro

EXPERIENCE REQUIRED

• 2 –3 years' experience in sales administration, order processing, customer service, logistics.

• of 2 years’ experience in customer service or retail environment.

• Minimum Experience in a manufacturing environment would be advantageous.

• Experience working with ERP or production/order-management systems would be beneficial.

SKILLS / BEHAVIOUR

• Strong communication skills.

• Excellent follow-up and coordination abilities.

• Strong administrative and organizational skills.

• Ability to work under pressure and meet deadlines.

• Good problem-solving skills.

• Ability to priorities multiple urgent requirements.

• Strong attention to detail.

• Ability to communicate effectively with different levels of management.

• Good computer literacy, particularly Microsoft Excel, Outlook and relevant ERP/order systems.

Package & Remuneration

Market Related

Disclaimer

Should you apply and not receive a response within 10 days after the application closing date, please consider your application unsuccessful