Sales Consultants (KZN & Eastern Cape)

Introduction

The Sales Consultant is responsible for delivering a professional and customer-focused sales experience by developing and maintaining strong relationships with existing and prospective clients throughout the sales process. The role is focused on identifying customer needs, providing appropriate product and service solutions, converting opportunities into sales, and contributing to sustainable revenue growth for the business.

The incumbent is responsible for responding to customer enquiries, understanding and resolving client requirements, providing timely and accurate feedback, and ensuring a high standard of service throughout the customer journey. The Sales Consultant is also expected to actively identify and pursue new business opportunities through networking, prospecting, relationship building, and effective negotiation, with the objective of achieving and exceeding sales targets.

To remain effective and competitive, the Sales Consultant is expected to maintain a high level of product and industry knowledge, continuously develop professional selling skills, and adapt sales techniques to changing customer needs and market conditions.

Duties & Responsibilities

• Generate sales from a portfolio of accounts in accordance with agreed targets and to maximize company profitability.

• Conduct sales on behalf of the company of goods and services.

• Advertise and demonstrate products to customer base according to specific outlet and trade factors.

• Provide after-sales services to customers.

• Achieve all assigned sales targets.

• Compile monthly sales information for the Head of the department:

• Master data

• Call reports

• Call cycles

• Competitor pricing

• Share of wallet

• Relate customer feedback/remarks regarding the product to the Manager.

• Understand the quoting system employed.

• Ensure an adequate supply of advertising material is maintained.

• Ensure proper sales procedures and protocols are maintained when interacting with customers.

• Keep abreast of best practices, product knowledge and promotional trends in the industry.

• Maintain a good understanding of market dynamics in the sales area as well as competitor information.

• Assist with consignment audits.

• Manage merchandise and in-store stock.

• Research new sales opportunities within the existing portfolio of accounts and identify new potential customers within the allocated sales area.

• Maintain an awareness of developments in Sales techniques and technology to ensure that the company maintains and develops its competitive position.

• Monitor the Sales performance of competitors to ensure that the company maintains and develops its competitive position.

• Due to the entrepreneurial culture and flat structures at JoJo all staff are expected to execute any reasonable instruction and request from their manager from time to time.

Desired Experience & Qualification

• Diploma in Sales or Marketing

• Bachelor’s Degree is advantageous

• 3-5 years’ experience in a Sales position

• Significant Sales Management experience and proven results

• Through knowledge and experience in Marketing and Sales

Package & Remuneration

Market Related