Sales Consultant (PlastiMed Liquid Packaging)

Job description

• Make outbound cold calls to prospective customers using company-provided leads and self-generated prospects.
• Introduce and promote Drizzle Foods' product range to potential clients.
• Identify customer needs and recommend suitable products and solutions.
• Build and maintain a pipeline of qualified prospects.
• Schedule meetings or product presentations with interested customers where applicable.
• Follow up with prospects to nurture relationships and close sales.
• Accurately record customer interactions, leads, and sales activities in the company's sales tracking system.
• Meet or exceed daily, weekly, and monthly call and sales targets.
• Handle objections professionally and confidently.
• Maintain a thorough understanding of Drizzle Foods' products, pricing, promotions, and competitive advantages.
• Provide regular sales reports and feedback to management.
• Collaborate with the sales and operations teams to ensure excellent customer service.

Main Responsibilities

• Make outbound cold calls to prospective customers, including retailers, wholesalers, restaurants, cafés, and other food businesses.
• Introduce Drizzle Foods' products and explain their features, benefits, and pricing.
• Identify potential customers' needs and recommend suitable products.
• Generate new sales opportunities and convert prospects into active customers.
• Build and maintain strong relationships with new and existing customers.
• Follow up on leads, quotations, and previous conversations to close sales.
• Achieve daily, weekly, and monthly call and sales targets.
• Maintain an accurate record of calls, customer information, and sales activities in the company's sales system.
• Handle customer questions, objections, and complaints professionally.
• Coordinate with the operations and delivery teams to ensure orders are processed and fulfilled correctly.
• Stay informed about Drizzle Foods' products, promotions, and industry trends.
• Prepare and submit regular sales activity and performance reports to management.
• Gather customer feedback and market insights to help improve products and sales strategies.
• Identify opportunities to upsell and cross-sell additional products to existing customers.
• Represent Drizzle Foods professionally and provide excellent customer service during every interaction.

Desired Experience & Qualification

• Previous experience in cold calling, telesales, or outbound sales is preferred.
• Excellent verbal communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Self-motivated, resilient, and target-driven.
• Ability to work independently and as part of a team.
• Good organizational and time management skills.
• Basic computer literacy and experience using CRM software is an advantage.
• A professional and positive telephone manner.

Competencies

• Communication Skills – Clearly and confidently communicate with prospective customers over the phone.
• Sales & Persuasion – Effectively present products, influence buying decisions, and close sales.
• Customer Focus – Understand customer needs and provide suitable product recommendations while delivering excellent service.
• Relationship Building – Develop and maintain positive relationships with new and existing customers.
• Negotiation Skills – Negotiate pricing, terms, and solutions to achieve mutually beneficial outcomes.
• Resilience & Persistence – Maintain motivation and professionalism when handling rejection and objections.
• Results Orientation – Demonstrate a strong drive to achieve and exceed sales targets and performance goals.
• Problem Solving – Identify customer challenges and recommend appropriate solutions.
• Time Management – Effectively prioritize tasks, manage call schedules, and follow up with prospects promptly.
• Organization & Attention to Detail – Maintain accurate customer records, sales data, and follow-up activities.
• Adaptability – Adjust sales approaches to suit different customer types and changing business needs.
• Product Knowledge – Develop a thorough understanding of Drizzle Foods' products, pricing, and promotions.
• Computer Literacy – Competently use CRM systems, Microsoft Office, and other sales-related software.
• Teamwork – Collaborate effectively with colleagues in sales, operations, and customer service.
• Professionalism & Integrity – Represent Drizzle Foods positively while maintaining ethical sales practices and confidentiality.

Requirements

• Grade 12 qualification
• A qualification in Sales, Marketing, Business Administration, or a related field is advantageous/ currently studying in this field.

Nice to have

• Minimum of 1–2 years' experience in cold calling, telesales, or outbound sales.
• Experience in the FMCG, food manufacturing, wholesale, or distribution industry is an advantage.
• Proven track record of meeting or exceeding sales targets.

Job Type & Contract Length

• Temporary/part time for the first 3 months depending on work ethic and targets being met then we'll look into the job being permanent.

Geographical Location

• Durban, South Africa

Office based or remote

• Remote