Sales Consultant - Endoscopy Urology | Gqeberha

Job Description

Areas of Responsibility

• Responsible for the sales of the Endoscopy and Urology range of products, including maintaining and growing existing business and expanding of sales within the assigned territory;

• Scheduling and attending appointments with existing and potential customers;

• Demonstration of products to Clinical personnel;

• Completion of weekly planner and activity report for submission to direct manager;

• Achieving Sales Targets;

• Responsible for networking with and development of relationships with new customers and managing existing customers;

• Counting and Management of consignment stock;

• Requesting and following up on quotations;

• General Administration associated with the position;

• All activities to be recorded on Force Manager CRM.

• Clear responsibility and accountability of the following SBU’s: Endoscopy, Omom, Fibroscan, Urology, Critical Care and Storz.

1. Responsible for Marketing Activities

1.1 Marketing

• Assist the National Product Managers with Journal clubs, workshops/ VISTA meetings and various conferences as needed;

• Assist the Sales managers with the Sales budgeting per territory for the SBU;

• Effective implementation of tactical and strategic plan;

• Effective marketing activities including congresses and customer workshops and educational events;

• Daily calls to customers and new prospects;

• Effective promotion of all products offered

• Sales Knowledge to allow for effective selling of product features and benefits;

• Evaluation, analyses and report on Competitors’ products, drive strategies and driving appropriate business responses.

1.2 Customer Relations

• In your product and marketing capacity establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders;

• Build and maintain strong relations with all stakeholders, including customers, payors, government and employees in representing our full line of products and services;

• Attending to appointments with Customers and prospects;

• Gather customer requirements in cooperation with Sales managers to ensure customer satisfaction;

• Assist when needed with Successful congresses and training workshops;

• Assist with Identifying the correct customers to attend product training to ensure an ROI;

• Manage relationships with all customers, prospects and key opinion leaders where needed;

• Maintain good relations and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management;

• Utilising customer profiling and mapping tools to grow product families according to customer need but in line with our business strategy and focus products.

1.3 Sales Reports and Administration

• Achieve monthly and quarterly sales budgets for the SBU;

• Achieve annual sales budgets per SBU;

• Assist where need to attend to Daily Ariba/Trade world, tender input and quote requests;

• Expense claims handed in on time as per the schedule received from Finance with correct cost allocations;

• Monthly reports to the Sales Managers submitted before 5th of the month;

• Weekly call reports and Weekly call planners to be recorder on Force Manager and to be sent to the Sales Manager;

• Compliance to regulatory SOP’s, SA Regulations and Code of Business Ethics;

• Maintain the Company’s ethical position.

• Effectively communicate and manage Company business conduct policies.

2 . Training

2.1 Sales Representative role

• Maintain a high level of motivation to ensure marketing function is well implemented;

• Preparation and conducting of presentations at Sales Consultants’- and management-meetings;

• Assist Sales Managers with product queries and/or technical/clinical application information;

• Manage your portfolio by living the company values.

2.2 Training Events

• Identify and implement educational events for customers to achieve growth;

• Manage the implementation of workshop activities with sales team and customers;

• Train new customers on the range of products as set out by your manager;

• Assist with Identifying workshops and educational events that will deliver a ROI and result in product growth;

• Participate in company business and sales meetings and provide input to management;

• Attend and assist when needed for planning of all congresses identified.

3. Administrative Duties

3.1 Reports

• Adhere to credit policies and procedures of the group;

• Maintain all administrative responsibilities associated with this position, monthly reporting on marketing activities;

• Ensure all product and marketing activities comply with legal and ethical standards;

• Managing all company expenses within the marketing budget provided;

• Adhere to any legal or medical requirements and inform management of changed requirements;

• Submit monthly report to senior management and record all activities on Force Manager CRM.

4. Stock management

• Assist with Stock rotation and slow-moving identification and returns;

• Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field;

• Management of consignment stock allocated to customers on request from Sales Managers;

• Management of boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products;

• Should a procedural kit procedure be implemented in the SBU – the responsibility of managing this and evaluating the effectiveness of it remains your responsibility;

• Give effective feedback to Management on Consignment stock;

Requirements

Qualifications

• Grade 12

Benefits

• Market Related basic salary

• Travel allowance

• Fuel Card

• Cell phone allowance

• 50% medical aid and provident fund contribution

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