Sales Consultant - De Aar
Bernice Smit · De Aar, Northern Cape
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An opportunity is available for a Sales Consultant based in De Aar .
The successful candidate will be responsible for providing professional customer service while actively driving sales, processing ticket bookings, handling customer enquiries and supporting the day-to-day sales activities of the office.
This is a temporary, full-time position .
Duties & Responsibilities
- Proactively identify potential customers and sales opportunities.
- Promote available services, routes and travel options to existing and potential customers.
- Process ticket bookings accurately and in accordance with prescribed policies and procedures.
- Explain ticket options, routes, stops, destinations, applicable discounts and terms and conditions to customers.
- Assist customers with general enquiries, cancellations, transfers and refunds.
- Provide professional assistance in resolving customer queries and handling conflict or disputes.
- Identify and report relevant market trends, competitor activity and potential sales and marketing opportunities.
- Process customer payments and complete daily cash-up procedures accurately.
- Assist with parcel enquiries, costing, waybills and the processing of parcels in accordance with procedures.
- Work towards applicable parcel sales targets.
- Process and monitor excess luggage transactions.
- Accurately capture and maintain information on relevant booking and operational systems.
- Track coaches and assist customers with related enquiries where required.
Desired Experience & Qualification
- Grade 12.
- Minimum 2 years' experience in a customer-facing sales environment .
- Good basic geographical knowledge of towns, cities and highways within South Africa and neighbouring countries.
- Experience handling general customer enquiries.
- Experience dealing with disputes and conflict.
- Proficiency in basic mathematics.
- Basic understanding of demand and supply and dynamic pricing.
- Computer literacy.
- Vehicle tracking experience will be advantageous.
- Previous experience within the travel and tourism or hospitality industry will be advantageous.
Package & Remuneration
Market Related
Temporary | Full Time
Interested?
Please apply online via PNet. Shortlisted candidates will be contacted.
Closing date: 14 September 2026