Sales Assistant - Unicare Parklands
Clicks Group Limited · Cape Town
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Are you passionate about customer service and interested in an exciting opportunity?! Unicare is looking for a Sales Assistant to join the Front shop Team. This role will be based in the 24hr Pharmacy in Parklands, Cape Town. Duties & Responsibilities
Purpose: To offer exceptional service to all customers by providing knowledgeable service in order to maximise sales and build customer loyalty. Job Objectives:
- Assist customers on the shop floor with product queries and directions
- Restock shelves and maintain clean, orderly displays
- Monitor product expiry dates and ensure rotation of stock
- Support in receiving and unpacking deliveries
- Work closely with all other departments to ensure efficient store operations
- Uphold high standards of customer service at all times
- Handle customer queries promptly and professionally
- Keep up to date with promotions
Desired Experience & Qualification
Minimum Educational Requirements: Education:
• Essential: Grade 12 • Desirable: Maths 50% and English 50% Experience:
• Previous retail, sales or customer service experience in a customer facing role within a retail/FMCG store operations environment (essential) Job related knowledge and skills:
- Retail/FMCG background
- Knowledge of customer service excellence
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
- Selling skills
- Merchandising skills
Competencies: Essential:
• Following instructions and procedures • Delivering Results and Meeting Customer Expectations • Working with people • Coping with Pressures and Setbacks Ps. This role is expected to work shifts between 7am and 11pm daily, as per a roster. May be required to work throughout the night.