Sales Assistant - Unicare Parklands
Clicks Group · Cape Town, Western Cape
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- Are you passionate about customer service and interested in an exciting opportunity?! Unicare is looking for a Sales Assistant to join the Front shop Team. This role will be based in the 24hr Pharmacy in Parklands, Cape Town.
Job description
Purpose
- To offer exceptional service to all customers by providing knowledgeable service in order to maximise sales and build customer loyalty.
Job Objectives
- Assist customers on the shop floor with product queries and directions
- Restock shelves and maintain clean, orderly displays
- Monitor product expiry dates and ensure rotation of stock
- Support in receiving and unpacking deliveries
- Work closely with all other departments to ensure efficient store operations
- Uphold high standards of customer service at all times
- Handle customer queries promptly and professionally
- Keep up to date with promotions
Minimum requirements
Minimum Educational Requirements
Education
- Essential: Grade 12
- Desirable: Maths 50% and English 50%
Experience
- Previous retail, sales or customer service experience in a customer facing role within a retail/FMCG store operations environment essential
Job related knowledge and skills
- Retail/FMCG background
- Knowledge of customer service excellence
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
- Selling skills
- Merchandising skills
Competencies
Essential
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
- Working with people
- Coping with Pressures and Setbacks
Ps. This role is expected to work shifts between 7am and 11pm daily, as per a roster.
May be required to work throughout the night.