Sales Agent

Smollan Financial Services · Houghton Estate

Posted 14 October 2026

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Duties & Responsibilities

Job Purpose We are seeking skilled Sales Agents with a background in long-term insurance to drive a new campaign. If you are a target-driven professional who excels at understanding customer needs and providing honest, helpful solutions, we want to hear from you. In this role, you'll not only sell products but also ensure every customer interaction is meaningful. You will meet and exceed sales targets, identify cross-sell opportunities, and maintain full compliance with all legislative requirements (FAIS, TCF) while consistently providing an outstanding customer experience.

Duties & Responsibilities

Sales: Sell products/services, update databases, conduct market research, provide detailed product/service information, reach sales targets, adhere to standards and guidelines, and prospect for new clients.

Customer Handling: Deal with all queries relating to product information, build customer relationships by promoting the brand and its products, and appropriately escalate complaints.

Administration: Diligently and precisely capture information, generate daily/weekly/monthly productivity reports, accurately disposition call outcomes, and escalate queries/complaints timeously.

Skills and Competencies Required

Organisational commitment

Teamwork & collaboration

Relationship building

Agility

Performance/Targets and results-driven

Continuous growth & improvement

Resilience & stress management

Service excellence

Analysis & problem-solving

Planning & prioritisation

Quality & detail excellence

Communication

Education & Training Qualifications

Matric

Clear ITC and Clear Criminal Record

NQF 5 FAIS 120 credits (preferred)

Desired Experience & Qualification

Sales, Agent

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