Sales Agent: MiwayLife (Parktown, Gauteng)

Sanlam Group · Johannesburg, Gauteng

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What will you do?

Sell life insurance telephonically
Achieve sales targets
Adhere to Quality and Compliance processes to minimize business risk
Manage your quality and compliance against benchmarks to minimize business risk, with the client in mind
Maintain optimal operational efficiencies based on productivity measures
Adapt and change to fit in with changing business operational requirements
Sales objection handling
Build and maintain good client relationships
Managing information regarding new products, ruling, training updates, etc.
Keep abreast of developments and trends in the Industry – self learning
Ensure commitment to the FAIS Fit & Proper qualification requirements

What will make you successful in this role?

Qualification & experience

Grade 12 qualification
At least 1-2 years' experience within a Sales Outbound Call Centre selling long term insurance with targets attached to the sales

Knowledge and skills

Good understanding of Financial Services Industry related legislation and regulation
Understanding of sales processes and servicing industry
Outbound Sales experience is required
Fluency in English and one other South African official language
A clear criminal and credit record
Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
Willingness to work overtime in order to achieve targets.
Being fully computer literate.
Personal attributes
Interpersonal
Planning and organizing
Building and maintaining relationships
Treating Customers Fairly
Initiative
Results Driven/Achievement orientated
Continuous learning
Tenacity
Objection handling skills
Team orientated
Ability to receive and implement feedback

Qualification and Experience

Knowledge and Skills