Sales Administrator : Systems

Introduction

The Sales Administrator- Sytems is responsible for providing comprehensive operational, administrative, and analytical support to the Commercial Manager. This role ensures the seamless execution of commercial processes by maintaining the quote and sales registers, compiling data for cost models, drafting preliminary reports, coordinating claims administration, and assisting with system rate and contract updates, maintenance and reconciliation.

NB *******NB *******Must have valid drivers license and own car for periodic client visits. And be able to work after hours and weekends if needed

Duties & Responsibilities

Commercial Process Management

• Update and maintain the master quote register and order confirmation schedules daily.

• Ensure new customer onboarding documentation is complete and processed in line with company policies

• Support CRM updates and maintain sales activity records.

• Maintain document control and version management.

• Track quotation turnaround times and conversion rates.

• Generate sales, customer, and pipeline reports.

System Management

• Updating of system rates and contracts

• Accurately capture and maintain customer, services and contract rate information

• Regular reconciliation and audit of system contract and rate files

• Liaise with finance, operations, and logistics using integrated business systems.

• Troubleshoot basic system issues and escalate where necessary.

• Ensure data integrity across all systems.

General Coordination & Ad-hoc Support

• Coordinate meetings, compile agendas, and take minutes for key commercial and supplier alignment sessions.

• Produce management reports and KPI dashboards.

Desired Experience & Qualification

Minimum

• 2-3 years of experience in an administrative, analytical, or supportive role within a commercial, logistics, or sales environment.

• High proficiency in MS Excel & Data manipulation

Advantageous

• Operational background within the logistics/transport industry.

• Strong working knowledge of Excel and data management.

• CRM and Operational Systems administration

• Email management and calendar systems

Knowledge

• Basic Logistics & Supply Chain principles

• Administration of contracts/SLAs

• Cost tracking concepts

• Basic financial literacy / Data accuracy

• Company policy & onboarding compliance

Package & Remuneration

R20 000 - R25000 based on experience