Sales Administrator - Nasrec Memorial Park

Introduction

Memorial Parks by Calgro M3 develops and operates memorial parks across South Africa. Our parks give

families a dignified, well-kept place to lay their loved ones to rest and to remember them. Memorial

Parks is part of Calgro M3, a JSE-listed group.

We are looking for a Sales Administrator at Nasrec Memorial Park. You will handle immediate-need sales

at the park, helping families and funeral directors secure a grave at the time of need, and look after the

park's existing clients, including their reservations and lay-by agreements. You will make sure tombstone

applications are completed and processed correctly, and keep sales records accurate. You will report to

the Park Manager.

Duties & Responsibilities

• Immediate-need sales. Assist families and funeral directors at the time of need with care and dignity:

grave selection, booking and documentation. Complete and capture each sale accurately, and make

sure payment is made through approved channels (card or EFT, no cash) before the interment.

• Existing clients and reservations. Serve the park's existing grave owners, including further

reservations, and refer new reservation enquiries to the sales agent team.

• Tombstone applications . Make sure tombstone applications are completed and lodged correctly,

check them against the park rules and approval checklist, track them through to approval, and keep

applicants and tombstone service providers informed.

• Lay-by agreements. Manage the park's active lay-by agreements: follow up instalments and arrears,

act early to prevent cancellations, and report and escalate agreements at risk.

• Administration and records . Keep accurate records of sales, reservations, applications and lay-bys,

maintain the supporting documentation and filing, and support the Park Manager and the office.

Desired Experience & Qualification

Minimum requirements

• Matric (Grade 12).

• At least two years' experience in sales and administration, in a service, funeral or considered-purchase

environment.

• Computer literacy and experience with a records or sales system.

• Sound numeracy and a strong eye for detail.

• Availability to work Saturdays and public holidays, as the park's burial schedule requires.

Advantageous

• An administrative or sales qualification.

• Experience in a cemetery, funeral or insurance environment.

• The ability to speak isiZulu, Sesotho or Setswana in addition to English.

Interested?

What we are looking for;

• Care, empathy and composure with families at the time of need.

• Accuracy in sales and administration.

• Discipline in following up lay-bys and applications.

• Careful record-keeping.

• Reliability and integrity.