Sales Administrator
Dynamic Plastics cc · 11 Davies Road, Malvern East, Germiston · Market Related
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A leading plastic manufacturer is looking for dynamic Sales Recruits to join the team.
The position is based in Malvern East, Germiston.
Duties & Responsibilities
The successful candidate will be responsible for, but not limited to
- Providing administrative support to the Sales Team.
- Processing customer orders accurately and efficiently.
- Preparing quotations, sales orders, invoices, and related documentation.
- Liaising with customers regarding orders, deliveries, and general enquiries.
- Maintaining and updating customer records and sales databases.
- Coordinating with Production, Procurement, Warehouse, and Logistics departments to ensure timely order fulfilment.
- Monitoring order progress and providing customers with regular updates.
- Maintaining filing systems and ensuring all sales documentation is accurate and up to date.
- Handling customer complaints professionally and escalating issues where necessary.
- Assisting with stock availability enquiries and inventory coordination.
- Following up on outstanding quotations and customer orders.
- Ensuring compliance with company policies and procedures.
- Providing excellent customer service at all times.
- Performing general office administration duties.
Key Skills
- Excellent communication and interpersonal skills.
- Strong administrative and organisational abilities.
- High level of accuracy and attention to detail.
- Ability to work under pressure and meet deadlines.
- Computer literate (Microsoft Office Suite – Excel, Word and Outlook).
- Experience with ERP systems (e.g. Sage) will be advantageous.
- Strong problem-solving skills.
- Ability to multitask and prioritise workload.
- Professional telephone etiquette.
- Team player with the ability to work independently.
Package & Remuneration
Marked Related
Minimum Requirements
- Grade 12 (Matric).
- 1+ years' experience in a Sales Administrator or similar administrative role.
- Valid driver's licence and own reliable transport (preferred).