Sales Administration Clerk

Kempston Recruitment · Eastern Cape

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Minimum Requirements

Matric/Grade 12 or equivalent
Business related tertiary education, or an accounting background, or sales related experience will be beneficial
Ability to perform administrative office tasks & support on behalf of the sales department
Must be fully computer literate in MS Office applications, specifically Excel & Outlook
Must be able to read, write and speak in English. Strong communication skills with ability to interact with customers
An understanding of customer service fundamentals
Be able to work with strict timelines & function well under pressure
Pay attention to detail and be accurate in performance of duties
Have good administrative and organizational skills
Be willing to work overtime as and when required
Be pro-active and use initiative
Be able to multitask and prioritise matters as presented
Be approachable and can assist in the resolution of problems
Be well presented and have good communication skills

Perform sales administration functions, including capturing sales orders, reconciling sales orders and dispatches, maintaining sales-related filing, and interacting with customers
Ensuring high service levels to customers, by following up on orders, deliveries and customer queries
Support credit note, invoice or delivery-query resolution
Compile & maintain accurate sales & administration reports & documentation as instructed
Develop knowledge of the product range, sales ordering process, customer database, etc
Interact with customers in a professional, trustworthy and honest manner maintaining a high level of integrity
Perform tasks within the company procedures & policies
Perform production administration support as & when required