Sales & Account Manager - Veterinary Market | Gauteng

Job Description

Our client is looking for an energetic and driven Sales & Account Manager to join their team and manage the veterinary market within Gauteng, with regular sales trips to North West and Free State. We are seeking a candidate with a Radiology Technologist qualification and/or relevant medical equipment sales experience who is passionate about sales, building strong client relationships and working in a fast-paced and exciting environment.

We are looking for a talented and qualified professional who will embrace our clients culture of excellence, service and integrity.

Role Overview This is a combined sales and account management role, with primary responsibility for the Gauteng veterinary market, as well as regular sales trips to North West and Free State.

The successful candidate will be responsible for developing new business, growing existing accounts, achieving sales targets and maintaining strong, long-term relationships with our veterinary customers. While the role has a strong sales focus, account management is equally important. The successful candidate will be expected to maintain regular contact with existing clients, ensure a high level of customer satisfaction and actively identify opportunities to upsell and cross-sell additional products and solutions.

Key Objectives

• Grow new and existing veterinary client accounts.

• Drive sales and consistently achieve agreed sales targets.

• Manage clients within the allocated territory.

• Develop new business opportunities within Gauteng, North West and Free State.

• Build and maintain strong, long-term customer relationships.

• Identify upselling and cross-selling opportunities within existing accounts.

• Work closely with internal stakeholders to ensure that customer requirements are met and solutions are delivered successfully.

Key Responsibilities

• Develop new business and grow existing veterinary accounts within Gauteng.

• Undertake regular sales trips to North West and Free State to visit existing customers, develop new business and grow companies presence in these areas.

• Plan and manage customer visits and sales trips effectively to maximise opportunities within the allocated territories.

• Serve as the primary point of contact for customer account management matters.

• Build and maintain strong, long-lasting client relationships.

• Develop trusted relationships with key customers, stakeholders and decision-makers.

• Understand customer requirements and recommend appropriate products and solutions.

• Ensure the timely and successful delivery of solutions according to customer needs and objectives.

• Identify and develop upselling and cross-selling opportunities within existing accounts.

• Generate new business through existing and potential customer networks.

• Prepare and follow up on quotations and sales opportunities.

• Maintain an active sales pipeline and accurately forecast potential sales.

• Set and track sales and account targets in line with company objectives.

• Monitor sales performance, including quarterly results and annual forecasts.

• Maintain accurate and up-to-date customer and opportunity information on the company CRM.

• Manage a portfolio of accounts to achieve long-term customer retention and growth.

• Assist with challenging customer requests or escalations where required.

• Resolve customer concerns and provide solutions in a professional and timely manner.

• Liaise closely with the technical team to ensure successful delivery, installation and support of equipment.

• Maintain strong working relationships with the sales administration, technical and other internal teams.

• Provide a high level of customer service throughout the sales and after-sales process.

• Identify opportunities to improve sales performance and grow the veterinary business.

Requirements

• Qualification as a Radiology Technologist and/or relevant medica