Sales & Account Manager - Veterinary Market | Gauteng

Job Description

• Our client is looking for an energetic and driven Sales & Account Manager to join their team and manage the veterinary market within Gauteng, with regular sales trips to North West and Free State.
• We are seeking a candidate with a Radiology Technologist qualification and/or relevant medical equipment sales experience who is passionate about sales, building strong client relationships and working in a fast-paced and exciting environment.
• We are looking for a talented and qualified professional who will embrace our clients culture of excellence, service and integrity.

Role Overview

• This is a combined sales and account management role, with primary responsibility for the Gauteng veterinary market, as well as regular sales trips to North West and Free State.
• The successful candidate will be responsible for developing new business, growing existing accounts, achieving sales targets and maintaining strong, long-term relationships with our veterinary customers.
• While the role has a strong sales focus, account management is equally important. The successful candidate will be expected to maintain regular contact with existing clients, ensure a high level of customer satisfaction and actively identify opportunities to upsell and cross-sell additional products and solutions.

Key Objectives

• Grow new and existing veterinary client accounts.
• Drive sales and consistently achieve agreed sales targets.
• Manage clients within the allocated territory.
• Develop new business opportunities within Gauteng, North West and Free State.
• Build and maintain strong, long-term customer relationships.
• Identify upselling and cross-selling opportunities within existing accounts.
• Work closely with internal stakeholders to ensure that customer requirements are met and solutions are delivered successfully.

Key Responsibilities

• Develop new business and grow existing veterinary accounts within Gauteng.
• Undertake regular sales trips to North West and Free State to visit existing customers, develop new business and grow companies presence in these areas.
• Plan and manage customer visits and sales trips effectively to maximise opportunities within the allocated territories.
• Serve as the primary point of contact for customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Develop trusted relationships with key customers, stakeholders and decision-makers.
• Understand customer requirements and recommend appropriate products and solutions.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Identify and develop upselling and cross-selling opportunities within existing accounts.
• Generate new business through existing and potential customer networks.
• Prepare and follow up on quotations and sales opportunities.
• Maintain an active sales pipeline and accurately forecast potential sales.
• Set and track sales and account targets in line with company objectives.
• Monitor sales performance, including quarterly results and annual forecasts.
• Maintain accurate and up-to-date customer and opportunity information on the company CRM.
• Manage a portfolio of accounts to achieve long-term customer retention and growth.
• Assist with challenging customer requests or escalations where required.
• Resolve customer concerns and provide solutions in a professional and timely manner.
• Liaise closely with the technical team to ensure successful delivery, installation and support of equipment.
• Maintain strong working relationships with the sales administration, technical and other internal teams.
• Provide a high level of customer service throughout the sales and after-sales process.
• Identify opportunities to improve sales performance and grow the veterinary business.

Requirements

• Qualification as a Radiology Technologist and/or relevant medical equipment sales experience.
• Previous experience as an Account Manager, Key Account Manager, Sales Account Manager or in a similar sales role would be advantageous.
• Experience within the veterinary, medical imaging or healthcare equipment industry would be highly beneficial.
• Proven ability to develop new business and build strong customer relationships.
• Hands-on sales experience with the ability to deliver an excellent customer experience.
• Strong sales, negotiation and presentation skills.
• Ability to communicate, present and influence key stakeholders and decision-makers.
• Excellent verbal and written communication skills.
• Strong organisational and time-management skills.
• Ability to manage multiple customers, projects and sales opportunities simultaneously while maintaining attention to detail.
• Experience using CRM software.
• Understanding of sales pipelines, forecasting, targets and performance metrics.
• Self-motivated, energetic and results-driven.
• Ability to work independently while functioning effectively as part of a broader team.
• Willingness and ability to travel regularly, including sales trips to North West and Free State.
• Valid driver's licence and comfortable travelling for business purposes.

The Ideal Candidate

• We are looking for someone who is sales-driven, energetic and motivated, but equally focused on relationships and customer service.
• The right person should enjoy developing new business while also taking ownership of existing accounts and ensuring that customers continue to receive a high level of service from the company.
• This position would suit someone who enjoys being out in the market, meeting customers, identifying opportunities and working in a dynamic and fast-paced medical equipment environment.