Retail Technologies Lead

Description

Dis-Chem Pharmacies has an opportunity available for a Retail Platforms Tribe Lead, reporting into the HOA, owns the platform and applications that support in-store operations and point-of-sale activities across Dis-Chem’s store network. The role leads cross-functional squads responsible for sourcing, configuring, and maintaining retail and POS solutions, ensuring they align with store processes, integration standards, and reliability requirements. Requirements

• Bachelor’s degree in information systems, business, or related, alternatively 5 years management experience in similar role. • 7+ years’ experience in store systems, retail IT, or POS platform • Experience working with multi-site retail organisations and POS vendors Responsibilities Platform ownership and roadmap

• Own the retail platforms roadmap covering POS, store operations systems, and related services. • Prioritise enhancements with Retail Operations, ensuring alignment to store processes and strategic initiatives. • Drive standardisation of store solutions across regions while accommodating necessary localisation. Delivery and operations

• Lead squads in implementing configuration, integrations, and small development changes on retail platforms. • Ensure robust in-store performance, including offline and “always-on” capabilities where needed. • Coordinate with Physical IT operations for store roll-outs, upgrades, and incident Governance and collaboration

• Ensure retail platforms follow enterprise architecture, integration patterns, and security guidelines. • Manage relevant vendors and partners for retail systems and • Provide input into infrastructure and network requirements for new and existing Competencies

• Deep understanding of retail store operations and POS • Strong platform ownership and stakeholder-management skills with store and regional operations. • Ability to coordinate configuration, integration, and rollout work across multiple • Lead, coach, and develop leaders and teams across the tribe • Set performance expectations and manage feedback and reviews • Manage capacity, prioritisation, and capability development • Support recruitment, succession planning, and team design Key Performance Indicators

• Stability and performance of POS and in-store • On-time delivery of store system changes and new store • Reduction in store incidents linked to retail • Feedback from Retail Operations on platform usability and • Contribution to culture and leadership outcomes through employee engagement, values alignment, and leadership behaviours Special Conditions of Employment:

• South African citizen • MIE, clear criminal and credit • Driver’s license and/or own reliable transport Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity and Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Package & Remuneration

Market Related About Us

The Dis-Chem Group is South Africa’s fastest-growing pharmaceutical retail group with operations in South Africa, Botswana and Namibia. The group was founded in 1978 with one store in Mondeor, south of Johannesburg and has since grown to over 200 stores to date.

Our Head Office is based in Midrand, Johannesburg, and we employ over 18 500 full-time and part-time employees. We believe that in today’s dynamic and continuously changing world, our human capital is what differentiates us from our competitors. We give our employees training to ensure that they have the greatest possible support to do their work and develop themselves as individuals.

Our strategy is built around our pharmacy first approach, which means that we have a Dispensary in all of our stores to service our customers at any time when they enter a Dis-Chem Pharmacy store. As a leading specialist in beauty, healthy food, sport supplements, health and well-being, we offer the widest ranges in these categories and expert advice. The brand is synonymous with excellent customer service, and we pride ourselves in being a destination discount brand following an Everyday Low Price (“EDLP”) strategy.

In 2016, Dis-Chem was listed on the Johannesburg Stock Exchange. The Group is still managed by its founders, Ivan and Lynette Saltzman being the Chief Executive Officer and Managing Director respectively.

We have been rated as the country's best pharmacy chain by Professional Management Review and voted as the Best Pharmacy, Best Medical Supply Store and Best Health Store in The Star Your Choice and Pretoria News Readers Survey.

In 2020, the Group was recognised as the winners of the Best Pharmacy, Best Health Shop and Best Toiletry Store in The Star’s Readers’ Choice Awards. Furthermore, we were voted as the coolest Health and Beauty Specialist in the 2016/2018 Sunday Times Generation Next Awards. In 2014, we were the recipient of the Leisure Options Readers Awards and voted the best pharmacy brand by Readers Digest SA.

Our social responsibility programme is managed through the Dis-Chem Foundation. The Foundation aims to provide care and support to improve the lives of individuals while relieving the burden on communities, family and friends.