Retail Supervisor

Key Responsibilities

• Supervise and manage daily activities of retail staff to ensure operational efficiency. • Allocate duties and monitor staff performance. • Manage a large team and ensure employees adhere to company policies and procedures. • Assist with recruitment, onboarding, training and staff development. • Handle employee-related matters, including attendance, leave management and performance concerns. • Liaise with HR regarding employee records and workplace matters. • Monitor payroll-related information and ensure accurate submission of timesheets. • Provide basic IT support and assist with system-related queries. • Ensure excellent customer service standards are maintained. • Monitor stock processes, merchandising standards, and store compliance. • Prepare reports and provide feedback to management. • Ensure health and safety standards are followed within the workplace. Requirements:

• Diploma or Degree in Human Resources Management or a related field (essential) . • Minimum 1-year supervisory experience , preferably within the retail sector. • Proven experience managing and supervising a large number of employees . • Strong leadership, communication, and problem-solving skills. • Knowledge and understanding of HR processes, payroll procedures, and basic IT systems . • Ability to manage staff attendance, performance, and disciplinary processes. • Must be able to work in a fast-paced retail environment. • Strong organisational and administrative skills. • Ability to work flexible hours, including overtime when required. If you have the required qualifications, retail supervisory experience and the ability to manage a large team, we would like to hear from you.