Retail Supervisor

Key Responsibilities

• Assist the Senior Manager with daily retail operations and staff management. • Supervise, guide and support employees to ensure productivity and performance standards are maintained. • Allocate duties and monitor completion of tasks. • Manage staff attendance, leave records and employee-related queries. • Assist with HR-related processes, including employee documentation and disciplinary matters. • Support payroll administration by ensuring accurate staff information and timesheets. • Provide assistance with IT systems and resolve basic system-related queries. • Train and mentor employees on operational procedures. • Ensure compliance with company policies and workplace standards. • Monitor customer service standards and operational efficiency. • Assist with stock control, merchandising, and store presentation. • Prepare reports and provide feedback to management. Minimum Requirements:

• Minimum 1-year supervisory experience , preferably within the retail sector. • Diploma or Degree in Human Resources Management or a related field (advantageous/essential) . • Experience supervising and managing a team in a high-volume retail environment. • Knowledge of HR procedures, payroll processes, and basic IT systems. • Strong leadership and communication skills. • Ability to manage staff performance, attendance, and daily operations. • Good administrative and organisational skills. • Ability to work well under pressure in a fast-paced environment. Additional Information:

• The successful candidate will report directly to the Senior Manager. • Training and support will be provided on-site to ensure the candidate is fully equipped with the required job functions. If you have strong supervisory experience and the ability to manage a retail team effectively, we would like to hear from you.