Retail Supervisor - Clearwater Mall
Job Placements · Kensington
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Start free — we apply for you →Do you have a passion for retail and a talent for leading teams on the floor? Were looking for a confident and hands-on Retail Supervisor to support store leadership in driving sales, delivering top-tier customer service, and ensuring smooth daily operations.
Key Responsibilities
- Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
- Support daily store functions including opening/closing, cash-ups, stock control, and visual merchandising.
- Handle customer queries and escalate issues where needed.
- Assist with team coaching, shift planning, and performance feedback.
- Ensure store standards, health & safety, and company policies are maintained.
- Monitor and report on sales performance and staff productivity.
Requirements
- Minimum 12 years experience in a retail environment, with some supervisory or team-leading experience.
- Strong communication and interpersonal skills.
- High level of reliability, initiative, and attention to detail.
- Ability to lead by example and work well under pressure.
- Matric essential; a relevant retail or business qualification is an advantage.
- Computer literacy and experience with POS systems.
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