Retail Store Manager

Staff Solutions · Paarl, Western Cape

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Duties

• Deliver exceptional customer service through effective product demonstrations and by overseeing daily staff operations. • Schedule, assign, and monitor employee tasks to ensure optimal performance and productivity. • Ensure the efficient and smooth operation of the store. • Maintain accurate bank balances and perform daily cash-up procedures. • Prepare and submit daily, weekly, and monthly reports. • Build and maintain strong customer relationships while ensuring compliance with company policies and procedures. • Professionally address and resolve customer queries and concerns, both in-store and telephonically. • Promote effective collaboration and communication with various departments across the group. Experience and Skills:

  • A minimum of 5 years' retail management experience will be advantageous.
  • Proficiency in Microsoft Office is essential.
  • Experience with Sage Evolution will be advantageous.
  • Grade 12 / Matric qualification.
  • Minimum of 5 years' experience in a retail environment (required).
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