Retail Store Manager (Permanent)

Job Title: Retail Store Manager Start Date: 2026-08-12 - 2026-09-11 Vacancy Type: Permanent JHB002583 Sectors: Retail Location: Gauteng , Sandton Salary: R 20000 - R 23000 Monthly Cost To Company Employment Equity: EE Brief: fitness apparel|retail|running shoes|shop manager|shop supervisor|sports apparel Retail Store Manager Sandton Please note: Candidates who do not meet the requirements below will not be shortlisted. Non-Negotiables: 3+ years' experience as a Store Manager within premium sports apparel. Experience within sports apparel only. Strong leadership and business acumen. Excellent product knowledge of premium athletic apparel & performance footwear. Our established client within the premium fitness apparel retail space is looking for an experienced Retail Store Manager to join their team. Detail: Requirements: 3–5+ years of retail store management experience (experience in premium athletic apparel, performance footwear, or flagship environments is strongly preferred). Proven track record of leading, mentoring, and scaling retail sales teams. Strong interest in running, trail, hiking, or fitness culture, with the ability to quickly master technical footwear and apparel specifications. Strong understanding of retail financials, inventory management systems, and store operation KPIs. Exceptional interpersonal and communication skills. Ability to work a flexible schedule, including weekends, evenings, and key holiday periods as required by retail operations. Key Performance Indicators (KPIs): Achievement of monthly and annual sales and margin targets. Staff retention, engagement, and performance development metrics. Flagship audit scores (Visual Merchandising, Operations, and Compliance). Inventory accuracy and loss prevention control. Customer satisfaction and NPS (Net Promoter Score). Key Responsibilities : Onboard, train, and develop a high-performing team of assistant managers and sales associates. Provide ongoing feedback and coaching to maximise team performance. Flagship Customer Experience & Community Engagement Maintain flagship-level service standards, ensuring every customer receives expert product advice, gait/shoe-fitting guidance, and an authentic brand experience. Partner with local running clubs, fitness groups, and community events to build brand advocacy and drive local foot traffic. Oversee the resolution of complex customer service issues with empathy and professionalism. Own the store's financial performance, consistently driving sales to meet or exceed targets, KPIs (conversion rates, average order value, units per transaction), and profitability goals. Manage operating expenses, control labour costs through efficient staff scheduling, and minimise loss/shrinkage. Analyse daily/weekly sales reports, identify trends, and implement actionable strategies to capitalise on sales opportunities. show more... For more information please contact: Shenice Singh Apply