Retail Property Manager

Introduction

Are you a commercially driven property professional with proven retail shopping centre management experience?

Our client, a leading real estate services company, seeks an experienced and results-oriented Property Manager to take responsibility for the overall management , operational efficiency and financial performance of a retail shopping centre .

This is a hands-on leadership role for a well-rounded property professional who understands the commercial dynamics of retail property and can balance leasing, financial management, tenant relationships, facilities oversight and team leadership.

The successful candidate will play a key role in protecting and growing the centre's income, optimising occupancy, controlling operating costs, maintaining high operational standards and delivering an exceptional tenant and customer experience

Duties & Responsibilities

Commercial & Leasing Management

• Manage vacancies, leasing activities and lease renewals to optimise occupancy and rental income.

• Support and implement the centre's leasing and tenant-mix strategies.

• Negotiate lease terms within approved mandates.

• Monitor tenant trading performance and identify commercial risks and growth opportunities.

• Manage tenant installations and maintain effective relationships with tenants, brokers and landlords.

Financial Management

• Prepare, manage and monitor budgets, income, expenditure and monthly financial performance.

• Implement effective arrears monitoring, follow-up and escalation processes.

• Control operating expenditure and identify opportunities to improve cost efficiency.

• Analyse financial performance and prepare accurate management reports.

• Contribute to client and management meetings with relevant commercial insights.

Operations & Facilities Management

• Oversee the maintenance, repairs, facilities management and general presentation of the shopping centre.

• Manage contractors and service providers, ensuring compliance with agreed service-level agreements (SLAs).

• Ensure that tenant installations and maintenance activities meet the required standards.

• Monitor compliance with Occupational Health and Safety (OHS) legislation and other applicable statutory requirements.

• Ensure the centre remains safe, compliant, professionally maintained and operationally efficient.

Tenant & Stakeholder Management

• Build and maintain strong, professional relationships with tenants, brokers, clients and other stakeholders.

• Address tenant queries and resolve operational and commercial issues effectively.

• Foster positive tenant relationships while protecting the commercial interests of the centre.

• Identify and proactively manage tenant-related risks and opportunities.

Leadership & Team Management

• Lead, motivate and develop the centre management team.

• Establish clear performance expectations, accountability and operational standards.

• Drive a culture of professionalism, service excellence and continuous improvement.

Desired Experience & Qualification

Minimum Requirements

• Grade 12 qualification.

• A relevant tertiary qualification in property management, business, commerce or a related field will be advantageous.

• Minimum of 5–7 years' relevant experience in property or centre management.

• Valid Fidelity Fund Certificate (FFC) and compliance with applicable Property Practitioners Regulatory Authority (PPRA) requirements.

• Proven experience managing a retail shopping centre.

• Valid driver's licence.

Skills & Competencies

The ideal candidate will demonstrate

• Strong commercial acumen and a sound understanding of retail property management.

• Proven experience managing budgets, rental income, operating expenses and arrears.

• Good knowledge of lease agreements, renewals, vacancies, tenant installations and leasing negotiations.

• Understanding of tenant mix, trading performance and occupancy optimisation.

• Practical knowledge of property maintenance, repairs and facilities management.

• Experience managing contractors, service providers and SLAs.

• Sound knowledge of OHS legislation and relevant statutory compliance requirements.

• Advanced computer literacy, particularly Microsoft Excel, and experience using property management systems such as SAP or MDA.

• Excellent written and verbal communication skills.

• Strong negotiation, problem-solving and stakeholder-management skills.

• Proven leadership and team-management capabilities.

• A proactive, organised and solutions-driven approach, with the ability to manage competing priorities in a fast-paced retail environment.

Package & Remuneration

TCTC Package (medical aid, provident fund, group life cover, performance bonus)

Interested?

Kindly forward your CV through the Pnet Portal.  You are welcome to contact Maree on 082 873 0830 for any further information.