Retail Operations Manager (Namibia)

Reference: DUR003494-IK-3

The Retail Operations Manager is responsible for growing Retail and DC Sales through providing comprehensive business consulting services to the stores. Only Namibia citizens may apply. Duties & Responsibilities

The Person

• Degree in Business or Financial Management.

• Minimum 5 years Retail / Home improvement experience in a Senior Management position.

• Ability to engage at a high business level and inspire entrepreneurs and within a corporate structure.

• Understand the building material and hardware retail environment and small business challenges.

• Ability to assess business financial reports and to advise Retailers on business profitability and growth.

• Sound knowledge of hardware and building material products.

The Job: Report to the Regional Executive:

• Build and maintain relationships with Regional Retailers, staff, and Corporate team members.

• Ensure that stores adhere to minimum format and CI specifications.

• Ensure that stores maintain high standards of excellence scores.

• Assist stores to grow market share and profitability.

• Measure Retailer business performance and provide advice for improvement.

• Analysis and interpretation of financial results.

• Prepare business growth plans.

• Conduct regular store audits through structured store visits and the circulation of written reports to retailers, regional and national office, where appropriate.

• Advise Retailers on modern and opposition retail trends in the hardware industry.

• Stimulate synergies amongst retailers and team member.

Competencies

• Microsoft Office Skills - Advanced Excel skills & Intermediate PowerPoint skills.

• Financial acumen.

• Excel reporting.

• self-starter-efficiency.

• Leadership skills.

• Attention to detail.

• Valid driver’s license, South African passport.

• Willingness to travel extensively.