Retail Operations Administrator
Tailormade Solution · Durban
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Start free — we apply for you →We are seeking a highly organized, proactive, and reliable Retail Operations Administrator to join our team. The successful candidate will play a key role in supporting retail operations, ensuring smooth day-to-day administration, staff coordination, and compliance across multiple sites. 
 Key Responsibilities: 
 
 • Calculate and balance timesheets with Purchase Orders (POs) before submitting to payroll.
 • Manage and respond to daily retail requests.
 • Upload POs and timesheets to monday.com every Monday.
 • Screen CVs and upload required documents to TMS Online.
 • Conduct site visits and handle disciplinary matters when required.
 • Monitor and enforce staff dress code standards.
 • Submit invoices and collect Acknowledgement of Debt (AOD) forms.
 • Follow up and resolve payroll queries.
 • Be available to work weekends and after hours when operationally required.
 • Manage and ensure timely submission of ASAP rosters.
 • Ensure all staff members are issued with and wear name badges.
 • Collect weekly cashier shortages and upload reports to monday.com.
 • Conduct staff meetings and provide operational updates.
 • Share POs on the staff WhatsApp group and ensure additional POs are requested before placing staff onsite for extra store requests.
 
 Minimum Requirements: 
 
 • Grade 12 / Matric Certificate.
 • Minimum 3-5 years’ experience in administration or retail operations support.
 • Valid driver’s license with own reliable vehicle is compulsory.
 • Strong knowledge of payroll processes, timesheets, and roster management.
 • Experience with recruitment administration and screening CVs.
 • Proficient in Microsoft Office (Excel, Word, Outlook).
 • Experience using online systems such as monday.com and TMS Online will be advantageous.
 • Excellent communication and interpersonal skills.
 • Strong attention to detail and problem-solving abilities.
 • Ability to work under pressure and meet deadlines.
 • Willingness to travel for site visits and work flexible hours when required.
 
 Please send your CV to: phindile.g@tmskpi.com and thando.s@tmskpi.com