Retail Manager
Profile Personnel · Alice
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Start free — we apply for you →We are seeking an experienced Retail Manager to oversee the operations of a retail store based in Alice. 
 Requirements: 
 
 • Matric / Grade 12 (Retail or Management qualification advantageous).
 • 1–3 years retail management, supervisory or assistant management experience.
 • Textiles background is preferred, but is not a must.
 • Must have a valid driver’s license and own vehicle.
 • Strong customer service, communication, and people-management skills.
 • Knowledge of retail operations including stockroom procedures, merchandising, and POS systems.
 • Ability to manage staff performance, address issues, and maintain morale in a busy environment.
 • Basic to intermediate computer literacy (POS, Excel, email).
 • Willingness to work retail hours, including weekends, public holidays, and shifts.
 


 Key responsibilities 
 
 • Oversee the full day-to-day operations of the store
 • Supervise retail staff, manage shift planning, and ensure strong sales-floor coverage.
 • Deliver excellent customer service and handle escalated customer queries professionally.
 • Assist with stock control, receiving, replenishment, merchandising, and maintaining visual standards.
 • Oversee cash handling procedures, float management, banking, and end-of-day reconciliations.
 • Monitor store performance, help drive sales targets, and ensure promotions are correctly implemented.
 • Maintain store cleanliness, safety, loss prevention, and compliance with retail policies.
 


 Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.