Retail Growth Consultant

Job Intro

Retail Growth Consultant - Cape Town, WC Western Cape

Retail Growth Consultant

This role is all about driving sales and building strong customer relationships in a busy retail environment, while promoting fintech funding products that make everyday banking easier and more accessible. Job Specification

ABOUT THE ROLE

• You’ll be based in a retail store, focused on growing the customer base and maximising sales opportunities for funding products and related financial solutions. Your day-to-day work is hands-on, target-driven, and centred around customer engagement.

• Hit agreed sales targets and related KPIs within set timeframes

• Build and maintain a strong sales pipeline in-store to keep opportunities flowing

• Plan your daily and weekly sales activities so you’re always working smart, not just hard

• Make and receive calls to promote products and follow up with prospective customers

• Do cold calling to reach new clients and generate fresh interest

• Work closely with the Customer Relationship Management team in the retail environment

• Create sales opportunities both inside the store and externally, including outdoor marketing events

• Log all sales activity and customer interactions on the CRM platform and follow up diligently on leads

• Prepare and submit applications in line with underwriting, compliance, and risk procedures

• Handle customer complaints by investigating issues and suggesting practical solutions

• Support colleagues and contribute to overall team results when needed

• Adjust quickly to changing organisational needs and priorities

Offer

WHAT YOU’LL NEED

• At least 5 years’ sales experience as a sales consultant in a retail environment or sector

• Matric / Grade 12

• Good computer literacy and comfort working with CRM systems

• Skills and competencies

• Confident, assertive and straightforward communication style

• Strong negotiation and persuasion skills, with the ability to think on your feet

• Excellent organisational skills and clear verbal communication

• Proven relationship management skills, both in-store and customer-facing

• Solid product knowledge and the ability to explain funding solutions clearly

• Good business acumen and understanding of how retail and finance connect

• Exceptional prospecting skills and the drive to source your own leads

• A true hunter mindset with a strong ability to close deals

NICE TO HAVE

Experience with outdoor or event-based marketing in a retail or financial services context

Previous exposure to fintech or digital banking products

WHY JOIN US

You’ll be working in a fast-moving retail banking and fintech setting, where customer access and convenience are a big focus. The environment is commercial, target-driven, and supportive of people who take ownership, chase opportunities, and enjoy seeing clear results from their sales efforts.

To apply, send through your CV and a brief summary of your retail sales experience and deal-closing track record.

Monthly Salary: R15000 - R18000