Retail Floor Manager - Textiles
Fabric Centre · Somerset West, Western Cape
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Fabric Centre is an independedant retailer/wholesaler specialising in textiles.
Operating our retail store, warehouse and print works in Somerset West serving local, national and international customers. Offering everything needed to solve a textile project, in one stop, from decor to digital printing, technical to trendy.
We are looking for an up beat, realiable and conscientous leader to join our team in running the daily operations of the store. The successful candidate with be responsible for oversight of the customer experience and floor staff effectivness and well as associated cooridnation.
Hours
Monday - Friday 08:00 - 17:00
Saturdays and Public Holidays 08:00 - 14:00
Key Responsibilities
- Oversee the daily running of the retail floor.
- Manage customer follow-ups, complaints and service issues professionally.
- Manage the daily operations, opening/closing, security, housekeeping and overall standards of the store.
- Lead, motivate, coach and manage the retail team, including schedules, duties and training.
- Oversee merchandising, replenishment and loss prevention on the floor.
- Manage an extended team of sales assistants, tellers, reception and cleaners.
- Reporting, reconciliations, administration and store expenses.
- Support and coordinate store events, launches and customer activities.
- Provide owners with relevant sales, customer and operational feedback.
- Liase with inventory, production and management teams.
- Ensure operational procedures, OHASA awareness and compliance
Qualification and Experience
- Minimum Matric/Grade 12
- Diploma/Certificate/BCom in retail business managament or similar
- 2 years in relevant management experience
- 2 years sales experience
- Sound stock, cash, administrative skills
- Confidence in managing staff
- Strong communication skills (written and verbal) in both English and Afrikaans
- Own reliable transport and a valid driver's licence
- Integrity, maturity and intelligence
- A can do attitude, action orientated individual that leads by example
- Systemic thinking and process driven
- Clean criminal record
- Computer literate
- Planning, organising, problem solving, prioritising, scheduling and decision making
Package & Remuneration
Experience dependent
Interested?
Apply directly