Retail Casual Wanted

Role Overview The Marketing Assistant provides hands-on executional, administrative and creative support . Working within a lean marketing team, this role supports the Marketing Managers and Marketing Coordinator in delivering mall marketing, partnerships, CRM, social media, content and day-to-day marketing activities. The ideal candidate is organised, proactive, creative and comfortable managing multiple tasks across a fast-paced, multi-brand environment. Responsibility:Key Responsibilities Mall Marketing & Partnerships • Drive and support the execution of mall marketing campaigns and activations across the brand portfolio. • Coordinate marketing requests, bookings, artwork, assets and deliverables with mall marketing teams. • Assist with partnership activations and ensure agreed deliverables are completed. • Maintain records and trackers for mall marketing activity and partnerships. Community Management • Monitor and manage social media communities across relevant brand accounts. • Respond to customer comments, queries and messages in a timely and brand-appropriate manner. • Escalate customer service issues and relevant feedback to the appropriate teams. • Monitor community sentiment and identify recurring customer feedback or opportunities. Content Creation • Assist with the creation and coordination of social media and digital content. • Develop basic social media assets and marketing collateral using Canva. • Assist with content calendars, captions, briefs and content scheduling. • Ensure content is aligned with brand guidelines and campaign objectives. CRM & Email Marketing • Assist with the planning and execution of CRM communications across the brand portfolio. • Design CRM emailers using Canva and/or relevant email marketing platforms. • Write and edit CRM copy and subject lines. • Maintain CRM campaign calendars and assist with reporting on campaign performance. Copywriting • Assist with copywriting for social media, CRM, mall marketing, digital campaigns and other marketing communications. • Proofread marketing materials to ensure accuracy, consistency and alignment with brand tone of voice. Wholesaler & Partner Management • Coordinate day-to-day marketing requirements with wholesale partners. • Assist with the distribution of marketing assets, campaign information and brand communications. • Maintain accurate records of wholesale marketing activity and requirements. Budget & Financial Administration • Create and process purchase orders (POs). • Assist with invoice administration and follow-ups with suppliers and finance. Marketing Team Support • Provide day-to-day support to the Marketing Managers and Marketing Coordinator across multiple brands. • Assist with presentations, reports, campaign trackers and administrative requirements. • Coordinate marketing assets, samples, collateral and other campaign requirements. • Support the team with ad hoc marketing projects and activations as required. Email cv to marlene@servicesolutions.co.za Consultant Name: Marlene Smith