Restaurant Manager

Qualifications

• valid driver's license,

• grade 12,

• formal tertiary Hospitality Management qualification (minimum NQF5),

Experience & Knowledge

• minimum of 3 years' experience in a leadership / management role,

• minimum of 3 years' experience in people development and training, diversity management and related personnel management efficiencies; plus, a working knowledge of current labour and other relevant legislation,

• experience with expense budgets, processes and controls (with exposure to annual budgeting and strategic planning);

• knowledge of principles and processes for providing customer and personal services, e.g. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction,

• knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources,

• must be computer literate in normal MS Office packages.

Skills & Abilities

• strong leadership and interpersonal skills,

• effective communicator (active listening, social perceptiveness, effectively conveying information – verbally and in written form, etc.),

• effective coaching and mentoring skills; effective as a teacher, developer and motivator of people,

• results orientated / taking ownership - effective at monitoring performance of yourself, other individuals, or elements impacting on the work, to make improvements or take corrective action pro-actively, considering information and evaluating results to choose the best solution and solve problems,

• Critical thinking (logical problem solving),

• Mathematical reasoning ability,

• Time management / can plan and prioritise,

• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.