Residence Coordinator

Profile Personnel · Cape Town, Western Cape

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Job Description

  • A well-organised and responsible Residence Coordinator is required to oversee the daily operations of a residence in Bellville. The successful candidate will be responsible for residence administration, student accommodation, staff coordination, maintenance, cleanliness and security, ensuring a safe, well-maintained and comfortable living environment for students.

Key Responsibilities

  • Oversee daily residence operations, administration, reporting and communication with management.
  • Coordinate and monitor maintenance staff, cleaning teams and security personnel.
  • Conduct daily inspections of rooms, bathrooms, common areas and the exterior of the residence.
  • Manage student check-in and check-out procedures, including lease agreements, room inspections, biometric registration and occupancy records.
  • Monitor security operations, incident reports, access control, CCTV cameras and compliance with residence rules.
  • Ensure compliance with fire safety, health and safety regulations and emergency procedures.
  • Monitor Wi-Fi, DSTV, laundry facilities, recreational areas and residence equipment.
  • Manage petty cash, staff attendance registers, maintenance job cards, claims and monthly reconciliations.
  • Maintain cleaning schedules, cleaning supplies, pest control arrangements and general hygiene standards.
  • Prepare weekly maintenance reports and submit monthly administrative documentation to management.
  • Coordinate student meetings, residence activities and student development initiatives.
  • Monitor residence assets, laundry tokens and recreational equipment.
  • Escalate incidents, maintenance concerns and student-related matters to management.
  • Ensure residence documentation, notice boards, safety signage and emergency contact lists remain up to date.

Requirements

  • Previous experience in residence management, facilities coordination, accommodation management or a similar operational role.
  • Strong administrative, organisational and record-keeping skills.
  • Experience supervising staff and coordinating cleaning, maintenance and security functions.
  • Good communication and interpersonal skills, with the ability to engage professionally with students, staff and management.
  • Strong problem-solving skills and the ability to manage multiple responsibilities effectively.
  • Knowledge of health and safety requirements, fire regulations and emergency procedures would be advantageous.
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