Residence & Building Manager

Job Description

• A leading student accommodation organisation is seeking a Residence & Building Manager to oversee the day-to-day management, student experience, well-being, and overall operations of a student residence.
• The successful candidate will be responsible for maintaining a safe, well-managed, and welcoming environment while supporting students and coordinating various student life and community initiatives.

Key Responsibilities

• Oversee the day-to-day management and operations of the residence.
• Take responsibility for student well-being and support.
• Manage and implement student life programmes and activities.
• Coordinate sports, social, academic, wellness, career, leadership, and community engagement programmes.
• Support first-year students and newcomers through welcoming and integration initiatives.
• Manage and guide the Student Life Intern team.
• Assist with disciplinary processes and ensure compliance with House Rules.
• Maintain good order, safety, and a positive building culture.
• Handle student and parent/guardian enquiries.
• Manage communication between students and residence management.
• Assist with security incidents and provide after-hours support where required.
• Manage crisis situations and ensure appropriate reporting and follow-up.
• Monitor and manage student programme budgets.
• Work closely with staff and management to ensure a customer-focused, well-managed residence.

Requirements

• Social Work qualification or relevant experience OR
• Education qualification or relevant experience OR
• NPO / Non-Profit Organisation qualification or relevant experience OR
• Student or Youth Empowerment qualification or relevant experience.
• Previous experience working with students, youth, communities, or in a residential environment.
• Experience in building, residence, property, facilities, or community management will be advantageous.
• Strong leadership, organisational, and administrative skills.
• Excellent communication and interpersonal skills.
• Experience managing programmes, events, teams, or community initiatives.
• Ability to handle sensitive situations and crisis management.
• Budget management experience will be advantageous.
• First Aid and other relevant certificates will be beneficial.
• Must be comfortable with a live-in role and after-hours responsibilities.